Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center

I had a great experience at Arrigo my rep was great very helpful and the service was fast helpful and the service was fast More

Great service and very fast was a very satisfactory exp great thank you have a great day great thank you have a great day More

Service Manager Tony Neterer was very honest and helpful regarding our fuel pump on our 2022 EgoDiesel RAM. Even tho the parts are not yet available for the fuel pump recall, Arrigo installed a new pump as regarding our fuel pump on our 2022 EgoDiesel RAM. Even tho the parts are not yet available for the fuel pump recall, Arrigo installed a new pump as ours was making a loud chirping sound. Being it is my wife’s daily driver, Tony and Arrigo did not want my wife to become stranded by a fuel pump failure. The nice thing is that they covered a rental vehicle while ours was in the shop. The other Dodge dealer that gave us the bum steer on the whole issue, couldn’t car less. Arrigo Dodge is our GO TO from now on. More

All the staff are profesional kind and they attend to customer right away. Juan was excepcional. Keep the excelente job. Tha k you. customer right away. Juan was excepcional. Keep the excelente job. Tha k you. More

Very good service in an out not to much of a wait time an good lounge area with free hot beverages good lounge area with free hot beverages More

Representatives were very attentive, efficient and kept me informed as to the progress of the recall being done me informed as to the progress of the recall being done More

I didn’t get called to be told what was wrong with my Jeep. I had purchased a custom fuel door cover that was replaced without asking me. I arrived the second day my Jeep was at service to pick up a rent Jeep. I had purchased a custom fuel door cover that was replaced without asking me. I arrived the second day my Jeep was at service to pick up a rental car — there were no cars. I had to return in the afternoon. More

Excellent customer service. Easy in and out. A very short wait for my vehicle. Will continue to use Arrigo Easy in and out. A very short wait for my vehicle. Will continue to use Arrigo More

Terrible service and communication. On more than one account ive had to bring my vehicle here and eqch time it took 4 days for you to look at it to get a diagnosis. No one ever reached On more than one account ive had to bring my vehicle here and eqch time it took 4 days for you to look at it to get a diagnosis. No one ever reached out i would have to call several times a day to just get an update. Each time i would call i was reassured that a service member was scheduled to look at it . This goes on gor 4 days that a servece memeber was supposedly scheduled to look at it. After it finally gets diagnosed im told that i need a new engine and that my exteneded warrantly will not cover anything. I had to call my warranty provider directly to find out that this was not the case at all. They needed to run a diagnosis to see how much of the damage would be covered. None of this information was relayed to me at all. Terrible communication. And if it were my business i would not make an appointment for a customer to drop theor vehicle off if i had absolutely no intention on even looking at it until 4 days later! Its really not that complicated to figure out why this might be frustrating for anyone. More

Brought my Jeep Grand Cherokee in for its first oil change/tire rotation. Class act from start to finish. Juan Gascon was my excellent service advisor. He texted a video showing the inspection and serv change/tire rotation. Class act from start to finish. Juan Gascon was my excellent service advisor. He texted a video showing the inspection and service while it was being done. When I was notified my Jeep was ready for pick-up, it was raining out- but Juan still asked if I’d like my car washed. Incredible service! I left feeling more than confident that my vehicle was well-cared for. More