Arrigo CDJR Sawgrass - Service Center

If you have a FCA vehicle that needs dealer servicing, I can recommend Arrigo Sawgrass Serice Deparment... particularly if you can work with Alex Miniet. He is very professional and keeps me up-to-date on t can recommend Arrigo Sawgrass Serice Deparment... particularly if you can work with Alex Miniet. He is very professional and keeps me up-to-date on the status of my '14 Jeep SRT. THE BAD: Recently, my vehicle overheated. I was able to bring it in to Arrigo Sawgrass after reaching out to Alex Menet. He passed it over to the service technicians who found that the radiator has broken a leak. I advised Alex to please have it replaced and a couple of days later I had my vehicle again. Very unfortunately, after a couple of additonal days of regular driving, the vehicle overheated again. Needlesess to say, I was not happy. I did reach out to Aaron Mayfield b/c I believe it's something a service department (or any other) manager should know about. I reached out to Alex Miniet and he had me come in immiediately to take care of it with priority. Turns out the new radiator was leaking also. Not comforting, but it's been over a week now and it all seems to be driving perfectly fine again. LONG STORY (I know) SHORT: is that my car was fixed correctly and very promptly upon my returning it for the radiator problem a second time. I know that having problems with servicing an older car is not unique or unexpected. The difference is on how you feel treated and valued. In the 7+ years I've owned and serviced by Jeep at Arrigo Sawgrass, working with Alex Miniet and Aaron Mayfield has made my experience as pleasant as it can possibly be all things considered. It's got almost 100K miles on it and it drives like it did the day I bought it. Now, I feel like I don't have to worry about the added stress of wondering if I'll get a good advisor or the support from the dealer's service department management. I plan to keep the vehicle. I hope to not have any major issues with it either. But if I do, I will continue to work with this service team I've had the luck with in the recent visits. More

Alex Miniet was very helpful and this place is clean and welcoming. I will definitely be back to this service center in the near future and beyond. welcoming. I will definitely be back to this service center in the near future and beyond. More

Brought my car in and frank was my service advisor who was patent, friendly, completely honest and knowledgeable about my vehicle. All the staff was complete helpful. was patent, friendly, completely honest and knowledgeable about my vehicle. All the staff was complete helpful. More

Frank is an amazing service advisor. I brought my vehicle in for a repair and Frank was so helpful and friendly. I would highly recommend this service center and Frank. in for a repair and Frank was so helpful and friendly. I would highly recommend this service center and Frank. More

Alma provided great customer service she was very friendly. She took care of my paperwork quickly and accurately. and I would recommend her customer service friendly. She took care of my paperwork quickly and accurately. and I would recommend her customer service More

The service that Alex Miniet provided was extremely helpful as well as timely and efficient. Because of the superior service that I received from Alex, I have decided to make Arrigo sawgrass my go to helpful as well as timely and efficient. Because of the superior service that I received from Alex, I have decided to make Arrigo sawgrass my go to for service and sales. More

Excellent service and friendliness. The staff was great and helpful. Couldn’t have asked for a better treatment. Will definitely return to the dealership. Thanks. and helpful. Couldn’t have asked for a better treatment. Will definitely return to the dealership. Thanks. More

I hate getting oil changes, not because of price but because most service writers don’t want to waste their time with simple oil changes. Not here though, I’m always hesitant to get one but never have a because most service writers don’t want to waste their time with simple oil changes. Not here though, I’m always hesitant to get one but never have any problems at Arrigo. 4 out of 5 times I have a good experience there (which is great in my opinion for a dealership). I’d recommend them for most service, but get a quote on bigger stuff because they can be quite expensive. More

I came to Arrigo Jeep because I was unhappy with the Chrysler Jeep service I received. Arrigo Sawgrass was welcoming and provided great service. What a difference! I made the right move in going to Ar Chrysler Jeep service I received. Arrigo Sawgrass was welcoming and provided great service. What a difference! I made the right move in going to Arrigo More