Arrigo CDJR Sawgrass - Service Center

I got up at 7am to be at the dealership in line at 8am to get my oil changed and I'm leaving at 2:30pm without my car and it is getting towed to my house. My car was driving completely fine. When I arrived t get my oil changed and I'm leaving at 2:30pm without my car and it is getting towed to my house. My car was driving completely fine. When I arrived they did an inspection and told me that I also had a nail in my tire which they were going to patch and rotate my tires only to find out. After that when they brought the car back up to the front, It is not drivable and is making a grinding sound, the tires are physically locked up and immobile. After being told that it's just a coincidence I spoke to the manager Eddie Arteaga who claim that he wanted to help fix the car but then showed me an outstanding bill That originally was only supposed to be about fixing my back brakes and had nothing to do with the front issue going on. I'm getting the car towed to my house and I'm going to get a second look at it because this is ridiculous. During the inspection they altered something to make it not drivable. They had me fill out a survey when everything was all peachy because they said they would give me a free detailing which never happened. I spent my whole day off of work trying to get my oil changed and left with many more problems and no solutions. I feel like I was taken advantage of because I'm a woman and not until my boyfriend showed up did they even let me leave they wanted me to stay till almost 4:00 to have the car towed. I am very frustrated and I wanted to write this review so other people know what type of operation they have scamming people especially women. More

Alex in service is great! !! I came in with my new cherokee giving me issues had me in and out and resolved. !! I came in with my new cherokee giving me issues had me in and out and resolved. More

Alex miniet is an amazing individual always runs to my car when I pull up always goes over and beyond for me and my family car when I pull up always goes over and beyond for me and my family More

I came in for service today Marqius Wilson was my service advisor, very helpful, and polite. Exceptional service, Thank You Guys @ Arrigo advisor, very helpful, and polite. Exceptional service, Thank You Guys @ Arrigo More

Good attention and a very profesional service ,l recommend this dealer as number 1 for your next car purchase. recommend this dealer as number 1 for your next car purchase. More

Quick and to the point. Oil changes and service here is pretty good. All good Oil changes and service here is pretty good. All good More

Had a knocking noise in my car , they figured out it was the drive shaft. Called warranty and replaced it , very professional! the drive shaft. Called warranty and replaced it , very professional! More

Excelente servicio de julio Explica el proceso de repartición. Regresare con el para mis otros servicios. repartición. Regresare con el para mis otros servicios. More

Great services friendly advisors that are very helpful and resourceful. My three visits have been very good. and resourceful. My three visits have been very good. More

Jai was awesome. Made my service experience quick and easy. He got me a rental while repairs were completed and Jeep me up to date. Made my service experience quick and easy. He got me a rental while repairs were completed and Jeep me up to date. More