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2,347 Reviews of Arrigo CDJR Sawgrass - Service Center
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January 30, 2016
Loyalty I went in today 1/29/16 for a oil change and some recall work, and I left with a new Dodge Journey. They did everything possible to make my experien I went in today 1/29/16 for a oil change and some recall work, and I left with a new Dodge Journey. They did everything possible to make my experience special. Every one was very helpful and professional, from the receptionist to the finance department. I will like to say thank you to Eddie, Dave and Mark for there help and making feel not just another customer but family. More
by Hector363
Employees Worked With
Eddie, Mark, David Kelley
Helpful September 30, 2015
excelente financiero, estoy muy satisfecho le doy 100/100 excelente servicio ,buen trato y lo recomiendo a mis amigos que vayan a comprar en arrigo songrass tamarac estoy contento con la compra del carro excelente servicio ,buen trato y lo recomiendo a mis amigos que vayan a comprar en arrigo songrass tamarac estoy contento con la compra del carro More
by franky
Employees Worked With
Dan Welsh
August 05, 2015
HORRIBLE SERVICE! Whatever you do... NO NOT buy or take your vehicle here!! This is by far the WORST service I have ever gotten. Not once, but twice did I have my Jeeps Whatever you do... NO NOT buy or take your vehicle here!! This is by far the WORST service I have ever gotten. Not once, but twice did I have my Jeeps serviced there and BOTH times, they for some reason do not have the right contact information for me to update me. So I was left 4 days w/o a vehicle the first time (they don't give loaners, you have to rent a car- NOT OK!) This time I had to call 3 times just to have someone help me and find my car. They are very unprofessional and do not take anyones business seriously. This will be the last time I take my car there. Save your money, time and energy and go to another dealer. This place SUCKS!!! More
by brandy_p
Employees Worked With
N/A
June 17, 2015
Customer satisfaction I recently went to Arrigo Sawgrass, had the pleasure of having Emmanuel Rodriquez (Manny) as my service advisor. He went above and beyond what I had I recently went to Arrigo Sawgrass, had the pleasure of having Emmanuel Rodriquez (Manny) as my service advisor. He went above and beyond what I had expected. I also had the pleasure of meeting the Service Director PeteMartino, He also went above and beyond. I will be a customer of this Arrigo dealer for the lifetime of my vehicle, they are the friendliest, most professional shop I have been too. I would like to give a big thank you to both of these employees More
by Lindaward
Employees Worked With
Emmanuel Rodriquez, Pete Martino
June 03, 2015
Alana Kunkel Is Fantastic! I went to Arrigo Sawgrass after my vehicle was in an accident. Alana Kunkel was my service advisor. she has been amazing. She has gone out of her way I went to Arrigo Sawgrass after my vehicle was in an accident. Alana Kunkel was my service advisor. she has been amazing. She has gone out of her way to make sure nothing was overlooked in repairing my vehicle. Both she and Pete Martino the service director have been super friendly and helpful. I will be an Arrigo customer for life.. Thank you very much More
by steven71291
Employees Worked With
Alana Kunkel Pete Martino
May 20, 2015
Bad service shop I took my dodge nitro for an oil change and tire rotation. Well two and a half hours later (express lane), they bring my car I get in start driving h I took my dodge nitro for an oil change and tire rotation. Well two and a half hours later (express lane), they bring my car I get in start driving home on the interstate and the bell goes off system warnings present, and the oil light comes on so I drive to the first exit and get off and drive back to Dealership and the sales rep says what is wrong I say my truck is tapping and it sounds like it is going to blow up, he opens the hood pulls the oil stick out bone dry. He goes to start it and a mechanic starts yelling turn it off turn it off. Needless to say they fried my motor. And now they just want to change the lifters, and not the motor. What kind of business is this. Only 46,000 miles excellent shape, I come here for all my needs even tires, front end alignment all oil changes. Any way they will not return a call today this all happened yesterday. They put me in a nasty dirty rental that was never cleaned, she said sorry . Someone needs to let these owners know what really goes on at their shops. I hope they read this. I am not a happy customer. More
by Lindaward
Employees Worked With
Emmanuel Rodriguez
February 09, 2015
Jeep Lover and Arrigo Sawgrass Customer Since 2006 My 2014 Jeep TrailHawk Cherokee recent service - Mr. Martino & Mr. Welsh "2 very caring, responsible employees who have done everything they could My 2014 Jeep TrailHawk Cherokee recent service - Mr. Martino & Mr. Welsh "2 very caring, responsible employees who have done everything they could to help me." More
by Mrs. "G"
Employees Worked With
Mr. Pete Martino, Dan Welsh
December 31, 2014
Awful customer service! Alana Kunkel is rude and if you don't go for up sales she will ignore you to your face! Awful customer service, she needs to be trained correctly! I Alana Kunkel is rude and if you don't go for up sales she will ignore you to your face! Awful customer service, she needs to be trained correctly! I would never ever buy anything from Arigo Dodge Sawgrass! More
by amy
Employees Worked With
Alana Kunkel
November 08, 2014
WORSE THAN RICK CASE FIAT....DID NOT THINK THAT WAS POSSIBLE There are very few times in my life I have been without words but this is one of those times. I thought RICK CASE FIAT service department was awful bu There are very few times in my life I have been without words but this is one of those times. I thought RICK CASE FIAT service department was awful but this place takes the cake. I am still shocked..........no one can fix my car correctly here...going back for the 3rd time.......SAD. More
by unclenick2004
Employees Worked With
service
September 13, 2014
Awesome Service I highly recommend this dealership! Its a bit far from my home but when I go there I can rest assure my dodge will be taken care of. Bob is also great I highly recommend this dealership! Its a bit far from my home but when I go there I can rest assure my dodge will be taken care of. Bob is also great, he's straight forward and goes out of his way to ensure the service is done right. More
by Minx222
Employees Worked With
Bob Greenberg
