Arrigo CDJR Sawgrass

Let me first say that in order for me to take my time and write to BBB, do a google review and look for any other means of getting my story across, says a lot. To begin, I purchase a CPO vehicle that had tra write to BBB, do a google review and look for any other means of getting my story across, says a lot. To begin, I purchase a CPO vehicle that had transmission problems, painted bed tailgate, air leaking thru window seals and gear switch jumps from D to P spontaneously. Took it to service many times no solution and they keep asking to drive and drive 1500 miles at a time to make sure its corrected. Fast forward complained to NEW/USED Car about car and why such poor quality and that it was not a true CPO that the inspection was not done. When they tried to help they were really trading my vehicle in and trying to charge me a whooping 16k on top. For same cost different car practically. There where 10 managers and non could help, service manager doesnt return calls, sales manager dont return calls. Beware to take your money they are fast but they wont stand behind their products. More

Had a great experience with Alex at Arrigo Sawgrass! He didn’t rest until we found the perfect car with the deal to match!!! Thank you Alex and Dexter. didn’t rest until we found the perfect car with the deal to match!!! Thank you Alex and Dexter. More

Awesome staff! Kevin, nestor, Christian and Geraldo did a great job! Great customer service and professionalism. Will definitely come back and recommend the dealerships we will be back great job! Great customer service and professionalism. Will definitely come back and recommend the dealerships we will be back More

Brian Moore did a great job!! He was very easy to work with. Hands down best experience I ever had purchasing a vehicle!! Jose the Pre Owned Sales Manager was amazing too. with. Hands down best experience I ever had purchasing a vehicle!! Jose the Pre Owned Sales Manager was amazing too. More

Very friendly and helpful to find us the car we were looking for. They had the car ready before we got there and offered to give us extra amenities. looking for. They had the car ready before we got there and offered to give us extra amenities. More

John groves was very helpful and assisted me with all my questions. Very informative and straightforward. Understood my needs and addressed them appropriately. Overall positive experience questions. Very informative and straightforward. Understood my needs and addressed them appropriately. Overall positive experience More

Chris Smith got the job done. Great customer service, would do business again. Ive never had a bad experience with Arrigo Sawgrass sales team, after 3 transactions. would do business again. Ive never had a bad experience with Arrigo Sawgrass sales team, after 3 transactions. More

Marquises Wilson was extremely friendly & easy to deal with. very convenient dealership , Was very clean and service reps were friendly. Cashiers were quick and easy to work with. with. very convenient dealership , Was very clean and service reps were friendly. Cashiers were quick and easy to work with. More

Max James is great as a salesperson. I purchased a 2021 Chrysler Pacifica for my family. He had plenty if patience and was very nice . Thank you Max. Chrysler Pacifica for my family. He had plenty if patience and was very nice . Thank you Max. More

I am please with service in general all the people I have to dealt with were nice, Dane help me all the way with my warranty . to dealt with were nice, Dane help me all the way with my warranty . More