Arrigo CDJR Sawgrass

After a rough communication start with this dealer's service department, I must give credit where credit is due. It took awhile, but once the communication started, it was consistent, and it appears th service department, I must give credit where credit is due. It took awhile, but once the communication started, it was consistent, and it appears they did fix the truck with maybe one minor issue I need them to look at. The Service Director takes feedback seriously and will go out of his way to correct things. Also, I need to give a shoutout to the owner. I reached out to him and he also got involved. He stands behind his dealerships and actively engages when he has an unhappy customer. Being in an industry where customer satisfaction rules, I understand that sometimes people will have bad experiences and also that some employees need training (especially those that answer phones) and do not necessarily represent the culture of an organization. But, what sets the good apart from the bad is how they handle the unhappy customer. For me, in that area, Arrigo gets an A. Once I made it known that I was not happy with the service, they quickly moved to make it better. So with that, if you are looking for a place to get your Ram truck serviced, I would at least give them a try. If the experience is not to your liking, let Camilo know and he will to his best to make it right. More

As always! Best experience ever with Giankarlo Serrano, words cannot express our gratitude, happiness, and joy after upgrading our car, thank you for taking car Best experience ever with Giankarlo Serrano, words cannot express our gratitude, happiness, and joy after upgrading our car, thank you for taking care of us, like true family! May God bless you and your loved ones, today, tomorrow, and always! You are definitely THE BEST!!!!! More

Outstanding customer service, Melvin was awesome. I’ve been an Arrigo repeat customer for years and will continue to be so. I’ve been an Arrigo repeat customer for years and will continue to be so. More

Jeremy was awesome! Super nice and a JEEP guy too. What else could I ask for? Great service. Thank you. Super nice and a JEEP guy too. What else could I ask for? Great service. Thank you. More

Ghonkarlo was a great salesman highly recommended 10 out of 10 experience. If your in the market for any vehicle contact him of 10 experience. If your in the market for any vehicle contact him More

Very enjoyable experience would give a 10 starts if it was possible my family will come back for more business here was possible my family will come back for more business here More

George was extremely helpful with the success of my first purchase of a brand new vehicle!! Amazing and very friendly!! purchase of a brand new vehicle!! Amazing and very friendly!! More

Very courteous and helpful and fought for us to get a great deal on our new car great deal on our new car More

Awesome experience! Great help, knowledgeable team! Clean, full inventory, helpful, friendly, easy to work with! Thank you! Great help, knowledgeable team! Clean, full inventory, helpful, friendly, easy to work with! Thank you! More

Everything is taken care nicely service . Offered backup car hassle free service very well explained Offered backup car hassle free service very well explained More