Arrigo CDJR Sawgrass

My car buying experience with Ozzie bringas was great from the time I walked into the dealership he assisted me. I visited this dealership over a year ago and he was the person to assist me. I had no mon from the time I walked into the dealership he assisted me. I visited this dealership over a year ago and he was the person to assist me. I had no money and horrible credit but he didn't give up on me we came up with a game plan together for me getting a new car. So every other week he or I would call each other to see where I stood as far as my money situation and personal advice. Now I can say I am one of the happiest people in the world because he didn't just give up on helping me I came In to arrigo dodge just this Monday 8/12/13 and walked out with my new car 2010 jetta I would definitely recommend every and anyone to come to arrigo dodge and see Ozzie bringas. Thank you again. Luis Santiago More

This was the best car experience ever! Dan Welsh was great, he found my Jeep within 15 minutes and traveled to pick it up and bring to the dealership. I picked it up that night and everyone in the Arri great, he found my Jeep within 15 minutes and traveled to pick it up and bring to the dealership. I picked it up that night and everyone in the Arrigo Dealership was great and professional. Dan is the true meaning of a professionnal, respectful, informed sales person. The dealership was spotless, clean and organized which I loved. Mark After Dark in customer relations was wonderful in introducing me to the new Jeep Wrangler functions and information. Rob in Finance was quick and efficient. This is my second Jeep I have bought at this dealership, and I traveled out of my county 1 hour to purchase here as opposed to the Jeep dealership 8 miles from my home. I would highly recommend this dealership and all the people listed above to buy your next car! More

i decided on a truck you didnt have , That was fine no big deal. I started talking numbers sales manager came out friendly as could be offered refreshments,etc. They provided me with a print out of the ac big deal. I started talking numbers sales manager came out friendly as could be offered refreshments,etc. They provided me with a print out of the actual window sticker. Agreed to split different fees this made me happy. He printed up a draft of the purchase i think i even signed. I think twelve days later i had talked to the salesman and he asked me when we could try and finish the paperwork that monday was fine. I get there find out the car isnt even at the location but in west palm and original sales manager had a heart attack. Being that i was already at the establishment we figured I would finish the paperwork with adjusted numbers. After being told HALF THE DEALER FEE WAS TAKEN OFF. Two and half hours later as i leave numbers looked still high. I went and had a cashiers check made. When i got home i noticed NOT ONLY WAS THE STICKER PRICE 90 DOLLARS HIGHER BUT THE THREE HUNDRED WAS NOT TAKEN OFF AFTER THE SALES MANAGER TOLD ME IT WAS TAKEN OUT OF THE STICKER PRICE. That night i mentioned to salesman to avoid new cashiers check put running boards on for the 425 dollars. He wouldnt had so had to make time to make another cashiers check after work.The next day is time to pick up truck and two and a half hours more because had to redo paperwork for a third time. Not one person even offered me a thing come on? 425 dollars to me is a lot of money seeing i spent almost 35,000 . Then switching plates the salesman loses the key to the license plate and i had purchase a new one. After this experience of almost getting overcharged and lied to I felt you guys really dropped the ball on making someone feel confident in buying a car from you when you have to look over your shoulder all the time. I know i probably overpaid also maybe eager. whats up with only 35 dollars worth of gas was it regular also its pretty bad when people know more about options and the vehicle than the salesman. I wanted to spend more money it was like he didnt want me to. More

I am giving this dealership (and the employees that helped me) an EXCELLENT rating because of a combination of customer service features. I am good at using some forms of technology like text messag helped me) an EXCELLENT rating because of a combination of customer service features. I am good at using some forms of technology like text messages, email, and the internet. I prefer to shop online first. I prefer to narrow down my choices so I do not waste time when I meet face-to-face. I visited the Arrigo web site and found the cars I liked. I searched the dealer's inventory. After finding a few great choices, I submitted all of my information to get "pre-qualified" for a car loan. I double-checked that the online submission form was submitted securely and it was. To me, it was easier to show-up at the dealership with most of my information already sent ahead of my arrival. I already knew they could handle my financing needs and I already knew the 2 or 3 cars I wanted to test drive. Arrigo was very good at setting and confirming my appointment time with my salesperson Rashad. To me, this makes a big difference. Going into a dealership on a Saturday morning without an appointment would have wasted so much of my time. When I arrived for my appointment, the place was packed with people. I don't think I would have waited around for help on my day-off from work. I was happy with my salesperson Rashad. He was friendly and he answered all of my questions. At no time did I ever feel pressured to buy a car that day. Rashad and the other employees let me make my own buying decision. Rashad and Alladin (in Finance) offered other acceptable choices when my first choice was not available. I felt happy with Alladin's service in finance. He was friendly and he also answered all of my questions. He explained all of the details of each add-on product/service. I was familiar with some of them, but his more in-depth explanation helped me feel like I was making the best choice for my situation. Finally, I met with "After Dark" Mark in customer relations. He too was very friendly and he answered all of my questions. Mark explained things about my new purchase and reminded me to be on the look out for an email. That email would be a reminder about my first service appointment. Mark also pointed out the new, more colorful owner's manual and that it was on cd-rom. Wow! That is something I really liked. Overall, I had a great experience at Arrigo. I bought my new car from Arrigo on the same day as my appointment. I purchased from Arrigo before and I will purchase from Arrigo in the future. I rate Arrigo as EXCELLENT! More

We came in looking to purchase a used Jeep Grand Cherokee. Chris K was extremely friendly and very knowledgeable on the product we were looking for. He was able to show us the different selection of Cherokee. Chris K was extremely friendly and very knowledgeable on the product we were looking for. He was able to show us the different selection of new and used vehicles that were in inventory, and the different options each model came with. Never once did he have to look at any documentation on the options, he knew everything by memory. Very impressive. We ended up leasing a 2014 Jeep Grand Cherokee Limited and could not be happier with our purchase! Robert Karp was our Sales Manager. He was very friendly and helpful with explaining how leasing works, and the different options you have with miles per year/etc. Very professional and right to the point. Thats what I was looking for. The process was painless, and I felt very comfortable talking with him on our decision. Rob Gerroni in the Finanace Department was part of our final process. He was very thorough with our paperwork and explained each page before we signed it. Also advised us on Road Hazard Tire Protection which we ending up purchasing as well. I couldnt pass up having protection on my rims/tires for the extent of my lease. My overall experience from the second i walked in the door was amazing. From the friendliness of the greeters at the front desk, all the way to the delivery vehicle, the entire staff was there for us the consumers. I would recommend this dealership and staff to anyone I know looking to purchase a vehicle. Great selection of used cars, and 4 floors of new cars. I couldnt ask for a better experience. Thank you to all the Arrigo staff!! More

This was the best ar buying experience I have ever had. I had went to 3 other dealers before coming to Arrigo and the best rate I was given was 13.99%. I had sent 3 grueling days at these other dealers as I had went to 3 other dealers before coming to Arrigo and the best rate I was given was 13.99%. I had sent 3 grueling days at these other dealers as well. When I arrived at Arrigo, my family and I were greeted by Ozzie Bringas and immediately he put us at ease and made it a great buying experience. Ozzie worked with the finance crew and was able to get 9.4%. I would highly recommend Ozzie as a Sales Consultant as he brings honesty and integrity to the table and will work with you to get you the best deal. More

Elison was the best sales person I have ever dealt with. He was very professional, understood my needs and went above and beyond . I will absolutly reccomend him to all of my friends! Arrigo should be lucky He was very professional, understood my needs and went above and beyond . I will absolutly reccomend him to all of my friends! Arrigo should be lucky to have a person such as Elison working for them! This experience was the best that I have ever had a dealership! More

My initial contact with Arrigo Jeep Sawgrass was prompted by my interest in a specific vehicle I found online - on the Arrigo website - subsequent to my completion of an online form requesting more informati by my interest in a specific vehicle I found online - on the Arrigo website - subsequent to my completion of an online form requesting more information. Within 10 minutes of the online form submission, I received a phone call from "Donna" at Arrigo Sawgrass. As a result of that phone call, I visited the dealership within the following hour. Upon arrival I was introduced to Elison a/k/a "The Haitian Sensation" and from that point forward, EVERYTHING went as smoothly as I could ever hope for. Elison's product knowledge, along with his very kind and non-pushy demeanor was well-received ... as a result, we got along famously and I enjoyed working with him. I would gladly recommed Elison and Arrigo to anyone in the market for a new vehicle. My experience with the Finance person "Ken" was quick and easy. Finally, Mark (After Dark) provided helpful details about various features of the vehicle I had just leased ... along with the "How To's" of accessing online services and other helpful offerings through Arrigo-Based services. More

I began my search for a car to fit my particular needs (to fit a tricycle in the back with easy in and out for myself (older woman)) ... at several other (closer) dealerships they were unable to answer an (to fit a tricycle in the back with easy in and out for myself (older woman)) ... at several other (closer) dealerships they were unable to answer any questions about the cars I had ... they possibly could have answered but I did not wish to provide my phone number, email address and whatever else. Dan answered my question (would my bicycle fit) and asked if I would come in he was sure that they would be able to find one to fit my needs. I felt that Dan's focus was on my getting the car that best fit my requirements and needs were more important than 'selling' me a car. We went all about the lot measuring for fit and even test drove one (which did fit the requirements but ultimately I decided that was more money than that particular car was worth). After a bit more research I decided to try the Dodge Journey ... from home I clicked on the chat for the website and was connected to Sherry who put me into contact (online chat) with Dan who confirmed that the Journey would probably fit my requirements. We set another meeting and Dan brought down a Journey in the color I wished (it really should be available in a lighter interior for Florida) and off we went on a test drive. Dan's patience (with me and my both fickle and necessary requirements) his enthusiasm, efficiency, pleasant nature, and knowledge of his product made working with him a real joy. Ken in Finance and Mark in Customer Relations added positively to my experience. Both Ken and Mark were knowledgeable in their field and pleasant to work with. More