Arrigo CDJR Sawgrass

Smooth, Easy Transaction What a great experience! Wasn't totally convinced I was buying a car that morning but after Eddie showed me all those beautiful, fully equipped Dodg What a great experience! Wasn't totally convinced I was buying a car that morning but after Eddie showed me all those beautiful, fully equipped Dodge Durangos, I was hooked! What a fun experience. Everyone was super friendly and accommodating. No issues, smooth process. I had the dream team! Funny and knowledgeable sales man, Eddy is the absolute best! Lt Dan from finance worked quickly and efficiently and Mark after Dark closed it all up with wonderful goodies and information for us. We are so appreciative! More

MY EXPERIENCE AT ARRIGO WAS AWESOME. MY SITUTATION WASN'T THE BEST FOR BUYING A NEW CAR, HOWEVER ROB, THE FINANCE GURU, WAS VERY RESORCEFUL IN GETTING ME APPROVED AT ARRIGO WAS AWESOME. MY SITUTATION WASN'T THE BEST FOR BUYING A NEW CAR, HOWEVER ROB, THE FINANCE GURU, WAS VERY RESORCEFUL IN GETTING ME APPROVED FOR A NEW VECHICLE. NICK, MY SALES ASSOCIATE, CALLED ME ABOUT THE DIFFERENT REBATES ON CARS THAT I WAS INTRESTED IN AND SUGGESTED THAT I STOP BY. MARK AFTER DAR, WAS VERY PROFESSIONAL IN EXPLANING THE MAINTENANCE, FEATURES OF THE VECHICLE, HOW IT WORKS AND EMERGENCY HELP IF EVER I NEEDED IT, MARK IS A GREAT PERSON TO HAVE AFTER YOU SIGN THE CONTRACT FOR A VECHICLE. THIS IS MY THIRD EXPERIENCE AT ARRIGO AND I WAS NEVER DISSAPOINTED WITH THE QUALITY OF SERVICE I RECIEVE More

Excellent Sales rep, Nick St. Germain Nick St. Germain did a great job assisting me with my Jeep Grand Cherokee. He went out of his way to try and accommodate my needs. He looked outside Nick St. Germain did a great job assisting me with my Jeep Grand Cherokee. He went out of his way to try and accommodate my needs. He looked outside of his scope to try and get me the Jeep I wanted and could afford. In addition, David Kelley from the finance department, was more than accommodating. He explained all the finance options and tried to get me the best rate possible. He was friendly and professional and made the process quick and easy! I would highly recommend this dealership! More

Overall a wonderful experience. The people here really care for you. My salesman Igor did an amazing job getting me into a 2016 Jeep Patriot. He helped me in every way possible, to a The people here really care for you. My salesman Igor did an amazing job getting me into a 2016 Jeep Patriot. He helped me in every way possible, to accommodate what I needed. He helped me find exactly what I wanted and even helped me lower my insurance rate. He was very professional but also friendly and made it a great experience for me. I highly recommend this dealership, every person who works here is amazing. More

A delightful experience. Colin Kesley made my experience in buying my new jeep renegade amazing he introduce me to his service manager made me feel like part of the family. I Colin Kesley made my experience in buying my new jeep renegade amazing he introduce me to his service manager made me feel like part of the family. I would gladly come back and purchase another vehicle from him and the wonderful dealership. More

No Pressure. Everyone was curious and very helpful. From sales to finance. Our salesman-Collin was very good, showed everything inside the car while we sat in the Everyone was curious and very helpful. From sales to finance. Our salesman-Collin was very good, showed everything inside the car while we sat in the front sets pushing all the buttons. David from finance worked hard to give us the best financing possible and explained everything so we understood the reasons why certain things are the way they are. Tyler in delivery explained all the features of the car and went through all the books and pamphlets. Then Collin went over the inside of the car again with us. It was a pleasure dealing w/all that were involved. More

Repeat Customer says to you......don't go. After buying several cars at this dealership, I have grown to realize that their customer service sucks. Over the course of three months I had purc After buying several cars at this dealership, I have grown to realize that their customer service sucks. Over the course of three months I had purchased two jeeps, one for myself and one for my daughter. They were very eager to take my money on the sale. On my Jeep, they couldn't locate the second key for the vehicle so they told me to come back the next evening and the service department would immediately program a new key for the Jeep. They told me who to go see, and they would take care of me right away. I showed up at the designated time, and was told that I would have to wait until all other customers were taken care of. While the sales department told me it would take 15 to 20 minutes to complete the key program I ended up waiting two hours for something that should have been ready for me on sale. The dealership claims to offer for free initial services / oil changes for the vehicle. On both vehicles we schedule appointments to go and have the initial service is done only to be told that there is a two to three hour wait to have my car brought in for service. Why bother making an appointment. If I make an appointment for a service my car should be taken within a reasonable amount of time. My most recent experience, had over 25 cars ahead of me, of which, I was told by the service advisor that most of them were drive ups without appointments. Again, why make an appointment. This very same experience happened to my daughter with her Jeep 6 weeks ago. When you ask to speak to a manager, or general manager of the dealership to get some resolution to your problem, everyone I spoke with at the dealership refused to find someone for me. The assistant service manager, who I did speak with, offered no explanation and walked away. The dealer was very quick to make a deal and take my money, but they don't stand behind their customer. NEVER AGAIN will I buy any Jeep Dodge or Chrysler product especially and in particular at Sawgrass or any of the Arrigo dealerships. Stay away!!! More

Best place and people to do business The salesman Jose Inoa was extremely helpful with what my husband and I were looking for and he made sure that we were happy with the deal. The financ The salesman Jose Inoa was extremely helpful with what my husband and I were looking for and he made sure that we were happy with the deal. The finance dept., Ken got our paperwork done quick and organized. Delivery, Ken gave us all the info we needed on the car and was very nice. Everyone was very helpful and attentive. Thank you guys! More

Excellent service We received friendly, professional, excellent, attention and service without being pushy or annoying. The process went smooth and quick. Lt. Dan was We received friendly, professional, excellent, attention and service without being pushy or annoying. The process went smooth and quick. Lt. Dan was so much fun to work wit, while he was stil quick and thorough. Louis Kleinsmith More

Finally got it done After multiple previous horrible experiences at other dealerships, we came to Arrigo expecting more of the same. We were wandering the garage and Serg After multiple previous horrible experiences at other dealerships, we came to Arrigo expecting more of the same. We were wandering the garage and Sergio was sent up to help us. He is new to the dealership and he was genuinely kind and patient so we decided to give him a chance. We were no easy task but his professionalism and willingness to listen and work with us is the main reason we left with a brand new jeep. In addition, finance employee Lt. Dan was professional, straightforward and no nonsense. He was quick and thorough which we appreciated. At delivery Matt Diamond was knowledgeable and friendly. He is an asset to the dealership. If you are hesitant about the process of car buying or have been burned by sleazy salespeople in the past Sergio at Arrigo Sawgrass is the guy for you! More