Arrigo CDJR Sawgrass

False inventory!! Called up inquiring about vehicle listed on Internet around 1pm. Over the phone he confirmed it was in stock. Showed up and he walked me around the lo Called up inquiring about vehicle listed on Internet around 1pm. Over the phone he confirmed it was in stock. Showed up and he walked me around the lot asking me if what I thought about different cars. After the 5th one I Politely declining asked him to show me to the one we talked about. He proceeded to tell me it wasn't there and it was shipped off to auction. Asked for manager. Manager confirmed auction which isn't a big deal but why did you have me drive 59 miles? Bad experience. the old bait and switch. Lie after lie. Manager said he'd make up for it on another vehicle. Looked at him and said would you buy a vehicle from this place given my experience. He said he understood. Sales person name was scott. Unfortunately you lost any future business with me and anybody in the future the talks about Arrigo. In the future just tell customer over the phone vehicle isn't available. More

Hassle free lease Leased a Ram 1500 Rebel and it was a great experience. From the salesman (Raul Gonzalez), financing (Robert Kinney), to delivery (Matt Diamond) the pr Leased a Ram 1500 Rebel and it was a great experience. From the salesman (Raul Gonzalez), financing (Robert Kinney), to delivery (Matt Diamond) the process painless. Very attentive and professional. I'll be back for my next car. More

Great experience Troy helped me to get the best deal, David made the financial go smoothly and quicly and Matt explained the car features on delivery. Great experience Troy helped me to get the best deal, David made the financial go smoothly and quicly and Matt explained the car features on delivery. Great experience. More

Great experience Christian helped me out to get the best truck at the best price. It was a great experience. I would recommend them to anyone looking to buy. Christian helped me out to get the best truck at the best price. It was a great experience. I would recommend them to anyone looking to buy. More

Great experience at Arrigo Sawgrass! My experience leasing a car from Arrigo Sawgrass was absolutely flawless! Everyone was so caring, honest, and easy to deal with and I felt very well t My experience leasing a car from Arrigo Sawgrass was absolutely flawless! Everyone was so caring, honest, and easy to deal with and I felt very well taken care off. I came all the way from Aventura after talking to a few dealers in the area. Everyone I spoke to could not believe the deal I was getting so I couldn't pass it! When I came to get the car everything went really smooth, quick and easy. I will be referring all my friends to come get a car with Ronnie and I will definitely be coming back! More

Awesome My salesman was very nice and respectful show us everything we needed to no I never went to a dealership and got that kind of customer service I would My salesman was very nice and respectful show us everything we needed to no I never went to a dealership and got that kind of customer service I would recommend friends and family any time he had a very nice personality with his customer and I can't forget about patty in the finance department she made it nice and sweet and easy to deal with and mark after dark he explain everything to us about the vehicle so sweet and understandable couldn't of had it any easier would highly recommend.. More

Easy and fair. The salesman, Raul Gonzalez, was easy going and informative. He applied relatively little sales pressure. Also liked that he was a veteran (Marine). The salesman, Raul Gonzalez, was easy going and informative. He applied relatively little sales pressure. Also liked that he was a veteran (Marine). I had established my trade-in value ahead of time via Kelly blue book and by getting an appraisal from CarMax. Raul worked to meet that value with little fuss saving me a trip back to CarMax. The Finance Manager, David Kelly, was also very knowledgeable. Again, I had done my homework up front and showed him the best rates I could get from my banks. He was able to come close enough to meeting them so for ease of the deal I went with it. Mark “After Dark” in customer relations did an excellent job going over the high level features of the truck and I was off with a brand new RAM 1500. Part of the deal was to add sidesteps. A few days later I returned for this installation. The Service Advisor, Alana Kunkel, took great care of me and was in excellent humor for 1st thing on a Monday morning. I would rate my experience with everyone I dealt with at Arrigo a 5. More

Professional and efficient Was caring and professional listened to my concerns took care of the problem.is would recommend this dealer and service department to my friends and Was caring and professional listened to my concerns took care of the problem.is would recommend this dealer and service department to my friends and family. More

Best Jeep Experience Best Jeep dealer in South Florida. I had the pleasure of working with Troy at Arrigo Sawgrass and couldn't have asked for a better salesman. He was am Best Jeep dealer in South Florida. I had the pleasure of working with Troy at Arrigo Sawgrass and couldn't have asked for a better salesman. He was amazing to work with, very professional, knew all the ins and outs of the vehicle, was very personable, easy to talk to, was honest and always had my best interest (something most car salesmen lack). He was never pushy and made sure we were taken care of. I also had the pleasure of working with David in finance, again I was impressed with the quality of customer service. David was awesome, honestly one of the best finance managers I've ever worked with. He was so patient and super helpful he made sure my new car experience was a smooth one. Once the finance portion was taken care of I met Tyler for delivery, again so helpful, explained all the ins and outs of my new Jeep, explained everything I needed to know about the vehicle. This was hands down the best dealership if ever worked with, Troy, David and Tyler are the definition of EXCELLENT customer service. More

HORRIBLE!!! THE WORST!!! DO NOT WASTE YOUR TIME!!! They took $1,000 as a Deposit for a Custom Order I waited 2 months for Jeep to build my car. I kept constant contact with my sales rep waiting for the They took $1,000 as a Deposit for a Custom Order I waited 2 months for Jeep to build my car. I kept constant contact with my sales rep waiting for the car to arrive. 2 Days prior to my car arriving they sold it to someone else. After it had arrived and was sold they kept lying telling me car had not arrived yet... After 5 days of lies I had to Show up in person for them to finally admit they sold my car to someone else... NO REAL attempt at making it better they just saw it as another sale. They tried selling me a similar vehicle that another dealership had without a true SUPER DEAL considering what they had done... I ended up buying the vehicle but NOT FROM ARRIGO the dealership that had the car saved me $1,600 under what ARRIGO told me was the BEST deal and only because they "messed up". They even admitted that I was the second person that week they did the same thing to... Bottom line DO NOT TRUST THEM... More