Arrigo CDJR Sawgrass

Excellent customer service Mike- the salesman was knowledgeable and friendly - I never felt rushed for the sale. John from finance was outstanding - he never pushed any product Mike- the salesman was knowledgeable and friendly - I never felt rushed for the sale. John from finance was outstanding - he never pushed any products on me that I didnt inquire about. Mark after dark in customer relations was great - explained everything in detail. My first excellent dealership buying experience! More

Purchase new Jeep Gina, Juan and Mark (After Dark) were great!! We are return customers. We'll continue to purchase cars at Arrigo Sawgrass. Thank You Very Much Gina, Juan and Mark (After Dark) were great!! We are return customers. We'll continue to purchase cars at Arrigo Sawgrass. Thank You Very Much More

Great Dealer I originally went in just to see the grand Cherokee and give it a test drive, Collin Showed it to me, let me test drive it, talked over all the featur I originally went in just to see the grand Cherokee and give it a test drive, Collin Showed it to me, let me test drive it, talked over all the features and options, and before I knew it I decided to buy one. The staff is great, Rudy was awesome as well, and they gave me the best deal for my trade in. Thank you guys! More

CROOKS!!! I just purchased a 2012 Jeep Grand Cherokee less than a month ago from Arigo Sawgrsss used car lot the truck had a clean carfax I found TERRIBLE defec I just purchased a 2012 Jeep Grand Cherokee less than a month ago from Arigo Sawgrsss used car lot the truck had a clean carfax I found TERRIBLE defective paint that is falling off and chipping in a large area and needs to be repainted and quoted over $800 to fix and also told that the truck has been in an accident and has been repaired. I went jeep to tell used car Manager Sergio about the problem and he told me that they don't need to tell customer about problems with the truck before they sell it and told me its my problem. EVERYONE the was VERY rude and the customer service is absolutely HORRIBLE . THEY ARE CROOKS DO NOT BUY CARS THERE YOU WILL BE TAKEN ADVANTAGE OF !!! More

Excellent Experience I arrived and was approached by Tyler Mize. I have to say my experience with sales was great. Tyler was super helpful and courteous, not pushy like I arrived and was approached by Tyler Mize. I have to say my experience with sales was great. Tyler was super helpful and courteous, not pushy like other salesmen I've come across. This usually determines whether I want to proceed with my purchase interest or not. Tyler worked with Rudy in Finance and they were able to make my purchase happen. A big thank you to Tyler for making this happen for me. More

Excellent selection and customer service Thank you mike, ken, and mark after dark for all the personalized help you gave me in leasing a new Durango. it was a smooth and quick process and the Thank you mike, ken, and mark after dark for all the personalized help you gave me in leasing a new Durango. it was a smooth and quick process and the car is exactly what I was looking for. Thank you for working with me it was a pleasure. More

Amazing customer service!!! From the seller to the last person I spoke with, treat me like family, like a really good friend. They did everything to make my experience pleasant. From the seller to the last person I spoke with, treat me like family, like a really good friend. They did everything to make my experience pleasant. More

2018 Dodge Ram 1500 Great experience. Jose went above and beyond the call to help me with this purchase. The people at Arrigo Sawgrass are very professional and friendly. Great experience. Jose went above and beyond the call to help me with this purchase. The people at Arrigo Sawgrass are very professional and friendly. I am very pleased with the results. Ask for Jose, you can't go wrong. More

Professional, Friendly & Commited to Making a Deal My wife and I had been researching a new vehicle to purchase for a few months. Essentially, we narrowed down our search to either a Honda Odyssey or a My wife and I had been researching a new vehicle to purchase for a few months. Essentially, we narrowed down our search to either a Honda Odyssey or a Chrysler Pacifica. In the past, I have purchased four vehicles from Rick Case Honda/Hyundai in Davie, so it was a natural starting point for the Odyssey negotiations. As for my experience at Arrigo Dodge Sawgrass (Tamarac), I was loosely acquainted with the dealership, since I would take my Town & Country there for service. In the end, my wife and I chose to purchase a Pacifica; largely making this choice on our preference to do business at Arrigo Sawgrass. This choice was made after visiting both dealerships, and interacting with their staff, over the course of two days. In short, at Rick Case we were treated with disrespect and, essentially, lied to over vehicle pricing. A manager at the location even became verbally combative with us over an alleged "internet price error". Other factors causing us to leave Rick Case were: a less than friendly atmosphere (not one smile when we walked in the door); sales people slouching in their chairs and not even greeting us; vehicles not being on the lot despite being listed online; lack of overall commitment to the customer. At Arrigo Sawgrass, however, we were promptly greeted with a smile and offered help; our sales rep (Mick "Micky" Cassar) was friendly, helpful and committed; we received numerous compliments and smiles about or towards our children; we were made comfortable and were not pressured. All of the staff were fantastic. In fact, even the manager (Lt Dan) took time to introduce himself to us and offered his availability if we needed him at any point in time. Perhaps I'm old fashioned, but I appreciate those little gestures. As for purchasing, I was unaware that Arrigo Sawgrass had such a large volume of vehicles for sale: they have numerous cars stored on their rooftop (third floor), as well as more vehicles located not too far offsite. The vehicle we ultimately purchased was located in Arrigo Fort Pierce (my wife wanted a specific color and option set that was only there within our price range); no worries though, Micky made arrangements for someone to pick it up and deliver it to us at the Tamarac dealership (same day)! During the final paperwork of the deal, there was a potential hiccup over me utilizing my own private financing. We were firm but polite and, ultimately, the dealership honored our previous handshake and the original deal was kept. There was a floor manager I dealt with that was very helpful, but I forget his name (Jose?). Overall, I appreciate the honesty and straightforwardness of this dealer. Likely, if it wasn't for the deplorable treatment at Rick Case contrasted with the professionalism and friendliness I encountered at Arrigo Dodge, I would've probably have purchased the Odyssey. In the end, however, I am very satisfied with the Pacifica: it is a great van - perhaps better than the Odyssey - and we got a great deal on the new van from a top notch dealership - Arrigo Dodge Sawgrass! I'll be recommending my friends and family to leave Rick Case and visit Arrigo Dodge at this point. Thanks Micky, Mark, Jose(? floor manager), and Dan! -Christopher More

Great The staff was great, and they help us a lot. Great service, this is our second vehicle from there and we are fully thankfully with Raul Gonzalez and J The staff was great, and they help us a lot. Great service, this is our second vehicle from there and we are fully thankfully with Raul Gonzalez and Juan Gonzalez for their help. Tanks More