Arrigo Alfa Romeo West Palm - Service Center

thank you for taking care of my car. you are always most helpful and kind. I appreciate all that you do for me now and always helpful and kind. I appreciate all that you do for me now and always More

The sales department was excellent and I usually am satisfied with service. This past service was a disaster. I had an appointment and no one even looked at the vehicle for 2 days but only after I comp satisfied with service. This past service was a disaster. I had an appointment and no one even looked at the vehicle for 2 days but only after I complained. I was given a free rental that was not comparable and I got a flat tire on my way to return it. Just a terrible experience. I will not use Arrigo for service again. More

WORST. SERVICE. EXPERIENCE. Appointment for Express Oil WORST. SERVICE. EXPERIENCE. Appointment for Express Oil Change at 9am, 2 ½ hours later asked the service tech the status-he had never consulted wit WORST. SERVICE. EXPERIENCE. Appointment for Express Oil Change at 9am, 2 ½ hours later asked the service tech the status-he had never consulted with me, or voluntarily shared what the delay was---he gave excuses and actually said, "I didn't think you would mind waiting". Really? For an Express Service that scheduled an appointment for? He took care of two men that came after me. I felt like he kept me waiting because I wasn't a man. Then he denigrated me for speaking up. Check-out was a problem too. He tried to charge me for services performed the were included in my service plan. Then when my car was finally brought out of service--which I was told that washing it--which they promised to do when I arrived--looked like they sprayed the car with a hose and didn't even vacuum it. I had to ask for a towel to wipe off the windows and actually had to do it myself. Been an Arrigo customer for 8 years, was going to bring in a friend to buy a new car and now, we will go where a woman and her business is valued. More

Fortunately, I was able to get an appointment for the next day. Unfortunately, it was for a problem that my very new car had already been serviced for! It took a little longer than I hoped, but otherwise next day. Unfortunately, it was for a problem that my very new car had already been serviced for! It took a little longer than I hoped, but otherwise, it went well. More

Claudio and the team did a good job. I thought that Video Feature that you receive by email while you are waiting is awesome! The Waiting Room is O.K.. Not awesome but O.K. And the Alfa Showroom is the best Feature that you receive by email while you are waiting is awesome! The Waiting Room is O.K.. Not awesome but O.K. And the Alfa Showroom is the best place to wait for your car anyway :-) More

Need to listen carefully what customer is asking to check on the car. The follow up on jobs from Service Dept is vague. I’m still awaiting a call for the sunroof parts of my Alfa Romeo. I took it there last on the car. The follow up on jobs from Service Dept is vague. I’m still awaiting a call for the sunroof parts of my Alfa Romeo. I took it there last year Sept/Oct. called few times and never got a response for the parts my car is missing today to fix moonroof. More

Good dealership. They were able to resolve all of the problems that I encountered. Would recommend this dealer to anybody around. They will take care of your car. problems that I encountered. Would recommend this dealer to anybody around. They will take care of your car. More

This is the 4th occasion I've received and responded with a NEGATIVE REVIEW. Just like your service you pay NO attention to a customer's complaints, concerns or bad reviews. Roger Treese a NEGATIVE REVIEW. Just like your service you pay NO attention to a customer's complaints, concerns or bad reviews. Roger Treese More

I went there for an oil change and for them the check my tire pressure and they took off the hubcaps and one of the hubcaps went flying not happy with them so do me a favor and don't send me no more informa tire pressure and they took off the hubcaps and one of the hubcaps went flying not happy with them so do me a favor and don't send me no more information about this Fiat place I'm done very disappointed More

I am very satisfied with my STELVIO - from sales to service, this dealership has been great and I am glad I chose ARRIGO over the other guys! service, this dealership has been great and I am glad I chose ARRIGO over the other guys! More