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Arrigo Alfa Romeo West Palm - Service Center

West Palm Beach, FL

4.6
473 Reviews

473 Reviews of Arrigo Alfa Romeo West Palm - Service Center

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January 21, 2022

My car broke down less than a month after the company replaced the engine. I was told by an employee to tow it to the dealership… where they were unable to diagnose the issue until three weeks later. Som More

by GABRIELLE.RAGUSA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 27, 2022 -

Arrigo Alfa Romeo West Palm responded

Gabrielle, we're very sorry for any frustration we've caused you. We'll look into this immediately with our team to find out more about what was communicated. If you have any remaining questions, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 19, 2022

I was greeted as soon as I pulled up. Was kept advised thru the visit More

by JAMIEGRILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Claudio want very helpful and my issue with my low oil pressure was resolved👍Will have 6 month check ups as recommended with Fiat More

by JULIEP7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

We're delighted to hear our team member Claudio was so helpful -- thanks!

January 10, 2022

Quick great service. Will definitely return the next time I need work done on my car More

by DAVIDSHTRAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2022

The vehicle was not properly washed after the service, if it was washed at all! More

by DEROSA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

The service manager Ralph helped us and we were pleased with the service. The place was busy but we went online for the appointment . Was in and out in 90 minutes More

by dlamantia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager Ralph
Jan 08, 2022 -

Arrigo Alfa Romeo West Palm responded

Thank you for letting us know our team member Ralph was so helpful!

December 25, 2021

Friendly staff, had me in and out of the shop and back on the road in no time. More

by DIO9128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Arrigo Alfa Romeo West Palm responded

Thanks for the wonderful review!

December 23, 2021

I took my vehicle in to have engine replaced. Well after picking up my vehicle my tires were not put back on correctly, the lugs were not screwed on properly and some was missing. Not one but both of my fro More

by Mz.PRETTY J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Arrigo Alfa Romeo West Palm responded

This is upsetting to hear and we would like to learn more about your experience with us. Please send us an email so that we can go over this issue with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 16, 2021

Nice experience if you have the money.. 😝. In case they have not the part the car can sleep overnight but they offer free Lyft or Uber seevice - both ways. More

by TRANSEPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

TRANSEPI responded

Well, the whole experience was good EXCEPT for the back of the driver seat. He or she or they (mechanics left on there a lot of grease that was diffult to clean up at home.

December 15, 2021

Claudio is polite and accommodating. He keeps you informed as to the progress of your car. Very pleasant. More

by MRK42096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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