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Arrigo Alfa Romeo West Palm - Service Center

West Palm Beach, FL

4.6
473 Reviews

473 Reviews of Arrigo Alfa Romeo West Palm - Service Center

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February 18, 2022

Great staff and great service . They took great care of my car. It was very quick too More

by LUCASEMORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Scheduled Service with 3 issues to address. One was fixed but poorly. Parts were not available for another. And the last was too costly for the results. Vehicle was there all day, and prices were exp More

by mare33407
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

Professional and quality service that keeps me happy and the car running. My go to dealership. More

by TONYCBAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

We're happy to hear our team always takes such good care of you and your car! Thanks for the fantastic review!

January 30, 2022

The service team at Arrigo was very helpful. We just moved to West Palm Beach and love our Alfa so was happy to know they were here. We got a flat tire and they set up the pick up and we’re very helpful More

by bill.miller.nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

Bill, we're delighted to hear our team was so helpful! Thank you for the excellent review!

January 29, 2022

Claudio got my 500X in for a service call the same day, fixed the problem quickly & sent me a video with the service technician going over my car with recommendations! More

by babyzabre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serice technician Dave Wilson
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

We're thrilled to hear our team member Claudio took such good care of your 500X! Thanks for the fantastic review!

January 29, 2022

I was very impressed with the service and the video that was sent! It was a great experience. More

by VJDEMARCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

Thank you for the wonderful review!

January 28, 2022

My representative was professional and kind, he called to update me regularly. Claudio was the best. More

by DTSAVANA779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

Thanks for sharing your appreciation for our team member Claudio!

January 25, 2022

Staff was fantastic service department got me right in and answered all my questions really happy More

by cecopelandsales54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael Avila, Rashad Gholston
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

Thank you for the amazing review!

January 22, 2022

Experience, customer service , professionalism all in one place special thank you to William Kovalick who took care us from the beginning to the end explain everything that need to get done you guys have More

by Saira and Joel Fombellida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kovalick
Feb 03, 2022 -

Arrigo Alfa Romeo West Palm responded

Saira and Joel, we're thrilled to hear William and our team delivered an excellent customer service experience! Thank you very much for the outstanding review!

Feb 03, 2022 -

Saira and Joel Fombellida responded

You are welcome

January 21, 2022

Inter actions with the service manager and the service dept. It’s always a pleasant experience and always the same experience in the years we had our car serviced! More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael Avila, Rashad Gholston
Jan 21, 2022 -

Jackie responded

Excellent customer service, everyone I've come in contact with at this dealership has been a positive interaction.

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