Arrigo Alfa Romeo West Palm

The sales department was excellent and I usually am satisfied with service. This past service was a disaster. I had an appointment and no one even looked at the vehicle for 2 days but only after I comp satisfied with service. This past service was a disaster. I had an appointment and no one even looked at the vehicle for 2 days but only after I complained. I was given a free rental that was not comparable and I got a flat tire on my way to return it. Just a terrible experience. I will not use Arrigo for service again. More

WORST. SERVICE. EXPERIENCE. Appointment for Express Oil WORST. SERVICE. EXPERIENCE. Appointment for Express Oil Change at 9am, 2 ½ hours later asked the service tech the status-he had never consulted wit WORST. SERVICE. EXPERIENCE. Appointment for Express Oil Change at 9am, 2 ½ hours later asked the service tech the status-he had never consulted with me, or voluntarily shared what the delay was---he gave excuses and actually said, "I didn't think you would mind waiting". Really? For an Express Service that scheduled an appointment for? He took care of two men that came after me. I felt like he kept me waiting because I wasn't a man. Then he denigrated me for speaking up. Check-out was a problem too. He tried to charge me for services performed the were included in my service plan. Then when my car was finally brought out of service--which I was told that washing it--which they promised to do when I arrived--looked like they sprayed the car with a hose and didn't even vacuum it. I had to ask for a towel to wipe off the windows and actually had to do it myself. Been an Arrigo customer for 8 years, was going to bring in a friend to buy a new car and now, we will go where a woman and her business is valued. More

Fortunately, I was able to get an appointment for the next day. Unfortunately, it was for a problem that my very new car had already been serviced for! It took a little longer than I hoped, but otherwise next day. Unfortunately, it was for a problem that my very new car had already been serviced for! It took a little longer than I hoped, but otherwise, it went well. More

Claudio and the team did a good job. I thought that Video Feature that you receive by email while you are waiting is awesome! The Waiting Room is O.K.. Not awesome but O.K. And the Alfa Showroom is the best Feature that you receive by email while you are waiting is awesome! The Waiting Room is O.K.. Not awesome but O.K. And the Alfa Showroom is the best place to wait for your car anyway :-) More

Need to listen carefully what customer is asking to check on the car. The follow up on jobs from Service Dept is vague. I’m still awaiting a call for the sunroof parts of my Alfa Romeo. I took it there last on the car. The follow up on jobs from Service Dept is vague. I’m still awaiting a call for the sunroof parts of my Alfa Romeo. I took it there last year Sept/Oct. called few times and never got a response for the parts my car is missing today to fix moonroof. More

Latin frank gave me excellent help, I am very grateful and happy I recommend them to all my friends He fulfilled everything I needed, I left pleased and happy I recommend them to all my friends He fulfilled everything I needed, I left pleased More

Came in to see the Range Rover for my dad who lives in the Dominican Republic. Such a pleasant visit, everyone here is so professional and so honest, make you feel comfortable about your purchase. Thanks the Dominican Republic. Such a pleasant visit, everyone here is so professional and so honest, make you feel comfortable about your purchase. Thanks to Michael Mueger we were able to be in and out . I recommend this dealership to anyone reading this. Dad is so happy with his new vehicle. More

I bought a used 2019 Acura RDX at Arrigo and Paolo Bruzzone was our sales representative. He was very kind and understanding and was able to work out a deal for us that met our budget and expectation Bruzzone was our sales representative. He was very kind and understanding and was able to work out a deal for us that met our budget and expectations. He has called a few times already to follow up on the sale. I have been to a few car dealerships and I can say that Paolo was definitely one of the best salesman we have dealt with; he has a calm demeanor and seems to be a very cool and down to earth person. Chris Walker took care of us at the finance department and he was also very kind and knowledgeable. They both made our experience at Arrigo very pleasant. More

Good dealership. They were able to resolve all of the problems that I encountered. Would recommend this dealer to anybody around. They will take care of your car. problems that I encountered. Would recommend this dealer to anybody around. They will take care of your car. More

This is the 4th occasion I've received and responded with a NEGATIVE REVIEW. Just like your service you pay NO attention to a customer's complaints, concerns or bad reviews. Roger Treese a NEGATIVE REVIEW. Just like your service you pay NO attention to a customer's complaints, concerns or bad reviews. Roger Treese More