
Arrigo Alfa Romeo West Palm
West Palm Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 PM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bait and Switch. Today I was treated to my very first "click-bait" pricing in a very long time. This dealership offered a 2018 Tesla for $44,000, ~ $3K off of its KBB Value. I talk to the Sales Manag "click-bait" pricing in a very long time. This dealership offered a 2018 Tesla for $44,000, ~ $3K off of its KBB Value. I talk to the Sales Manager, Hollando, and say I'm interested. Ideally, I would like to buy it today. • First Red Flag: They told me they do not accept outside financing. "But, sir, I am preapproved at 1.49%." Hollando said he'd talk to the finance manager. Trying to move the deal along, I asked for the deal sheet. this is what I got: The deal sheet is headed by the car's present market value of $47,143.00. Their price, as stated on their website, is $44,000. $1,995.00 for the "Arrigo Advantage" treatment. Hollando claimed every car Arrigo West Palm sells comes with this addon. I asked what was included and got a mumbled explanation equating to some unknown type of paint treatment, anti-theft etching on the windows, protective film on the headlights... junk. The price of this service was irreversible and non-negotiable. $2,641.00 Reconditioning. This car must have needed a ton of work. Or they were getting ripped off. Subtotal - ** $48,636.00 ** So now the price for the car has climbed above KBB value with dealer add ons and overprices fluff. Taxes, fees, and sneaky line items : 199.00 Taxable Fees (Estimated). This fee is supposed to cover titling the car. 998.00 Doc Fee. This is the dealer's fee for doing the deal. Non-negotiable like the rest of the items. 3,039.98 Tax 804.45 Non Tax Fees. No one could tell me what these fees were. ALL IN, TOTAL PRICE - $53,677.43 This car could not have been purchased for the advertised $44,000 under any conditions. Belieeeeeve me, I tried. Hollando and the General Manager both communicated to me that the add ons were how they do business. Supposedly there was never a bait and switch. With the "Arrigo Advantage" and reconditioning costs, the car's price is $4,000 more than the price they advertised. In my heart, this feels like deceptive selling. My inner sense of fair and decent treatment of others is why I have taken 45 minutes out of my day to write what is quickly turning into a novel. Please do not do business with Hollando the Sales Manager / Finance Manager. He was happy to listen but told me I was dreaming if I thought I could buy the car I wanted for the price posted on their website. More
Great service ,made buying a suv easy,keep up the great work at arrigo alfa work at arrigo alfa More
Coming to Alfa Romeo at Arrigo is always a pleasant and exciting experience. Great professionals are ready to assist me . They are competent and knowledgeable exciting experience. Great professionals are ready to assist me . They are competent and knowledgeable More
The worst experience of my life and I’m filing a complaint to Department of Consumer affairs. complaint to Department of Consumer affairs. More
Very good experience from start to finish. Looking forward to future business at Alfa Romeo forward to future business at Alfa Romeo More
Excellent service, appointment on time, no delays, clean service and overall a great expience no issues service and overall a great expience no issues More
Great service and all help us get are car including the General Manager. Very professional. Thank you Larry. Larry is a great salesmen. General Manager. Very professional. Thank you Larry. Larry is a great salesmen. More
My first time internet -out of state purchase. Daniel Cristea is excellent to work with and honest. Daniel was very responsive to emails, phone calls and text and again, I cannot over emphasize, spot on Cristea is excellent to work with and honest. Daniel was very responsive to emails, phone calls and text and again, I cannot over emphasize, spot on honest. I would encourage anyone to contact Daniel if you are seriously searching Arrigo Fiat Alfa Romeo inventory. More
Excellent transaction. Painless. I love my new car. Would recommend to anyone looking fo a new car. Would recommend to anyone looking fo a new car. More