Arrigo Alfa Romeo West Palm

If I could give 0 stars, I would. This dealership embodies exactly why so many people distrust car dealerships. The experience was filled with shady tactics, poor communication, and a This dealership embodies exactly why so many people distrust car dealerships. The experience was filled with shady tactics, poor communication, and a complete lack of transparency. I don’t normally write reviews, but I feel obligated to warn others. Save your time, energy, and money and avoid this place altogether. From the moment we started talking numbers, it became clear they were using the classic back and forth routine between the salesperson and manager to pressure us into unnecessary add-ons and inflated fees. They were not upfront about pricing, and when we pushed back, the tone changed, especially from the manager, Hollando, who became noticeably agitated once he realized we understood how financing actually works. There was zero consistency in what we were being told, rates kept changing mid-conversation, and nothing was properly documented. The salesperson, Angel, clearly lacked experience and was constantly being corrected or talked over by Hollando, which only added to the confusion and frustration. We didn’t want to make a rushed decision without full information and did not want to continue the back and forth with them, so we took a couple of days to think it over. When we returned to check on the Tesla Model S we had been considering, we found that they had pulled all of them from the lot. They weren’t sold to other customers, they just “sent them away”. That move alone confirmed the kind of shady tactics they operate with. Take a moment to read their other reviews, you’ll see many people had similar experiences, some even posting images of hidden fees and misleading practices. If you decide to go here, make sure to review every detail carefully and ask for full transparency. But honestly, I recommend skipping the headache and going somewhere reputable. We ended up purchasing from Car Team USA, where the process was transparent, respectful, and completely hassle free, the way it should be. Do your research and don’t let a dealership like this take advantage of you. More

We have the best experience at this dealership. We got my daughter her first Honda Civic and it was great. We dealt with Daniel and Hollando. I would recommend this dealership to anybody. The exper We got my daughter her first Honda Civic and it was great. We dealt with Daniel and Hollando. I would recommend this dealership to anybody. The experience was so great. The transaction was so smooth and they had us in and out of there in no time. My daughter is very happy with her first car and I give this dealership a 10 out of 10. More

Excellent. It was fast, informative, smooth and easy Chris kept me informed every step of the way It was fast, informative, smooth and easy Chris kept me informed every step of the way More

The service department has always been courteous and professional, especially Chris Francis. He’s the best! professional, especially Chris Francis. He’s the best! More

Service team is fantastic - I believe Chris helps me every time. He does a great job every time I bring the Stelvio in. every time. He does a great job every time I bring the Stelvio in. More

My service advisor, Chris, was professional, honest, took me on time for the appointment, gave me the estimate of the work to be done, called when the car was don and also followed through with a call for my me on time for the appointment, gave me the estimate of the work to be done, called when the car was don and also followed through with a call for my warranty for a future appointment. Would highly recommend this dealership and Chris. More

Good customer service Very efficient good comms kept me updated on options Very efficient experience updated on options Very efficient experience More

Hollando and Daniel were wonderful and made the experience seamless . Thank you guys will refer !!!! experience seamless . Thank you guys will refer !!!! More

The sales dept was good. .. Finance dept was ok, but, not great. Now the 3 yrs bumper to bumper warranty I purchased is not bumper to bumper. It's only selective parts that Ar .. Finance dept was ok, but, not great. Now the 3 yrs bumper to bumper warranty I purchased is not bumper to bumper. It's only selective parts that Arigo decides are warranty parts. They don't cover parts they intentionally break to fix warranty parts. More

Great service at this dealership. . great advisor i have.. he always takes care of my car how it should be.. always on top of the work as well.. . great advisor i have.. he always takes care of my car how it should be.. always on top of the work as well.. More