Arnold Chevrolet

an extremely insulting and dishonest group of people The worst Chevy dealership visit imaginable. John the salesman couldn't be less familiar with features and options available on my model of interest. The worst Chevy dealership visit imaginable. John the salesman couldn't be less familiar with features and options available on my model of interest. Had to educate him several times about several options and their pricing as seen on the Chevy website. Wanted to trade my current vehicle and he and the manger falsified the history report on my vehicle and tried to convince me that it was totally devalued because of an accident they wanted me to believe occurred with it. Produced a copy of a car history report that did not even match my actual vehicle which was a total scam. These are very dishonest people that will lie and go to any extreme to make a few more dollars for themselves. It's actually very sad because I purchased a Chevy from them a few years ago. STAY FAR AWAY FROM ARNOLD CHEBROLET! More

Great Purchase Experience Lew provided a great deal, explained the options, followed up and was patient with my questions. I had lots of questions because it's the first time Lew provided a great deal, explained the options, followed up and was patient with my questions. I had lots of questions because it's the first time I've bought a car for myself in over 30 years. He was patient and friendly even after the sale he answered my follow-up questions. When the car arrived they installed all of the dealer installed options perfectly and had the car prepped, spotless and ready when I got there. The dealership is friendly and helpful with convenient hours. The experience reminded me of buying cars when dealers cared about the customers. It's not one of those high volume anonymous buyer dealerships. I've recommended it to several people at work and recommend it to you as well. Though this review is about sales I can tell you that service is just as good as well. I took my classic Camaro there for some serious work and they did a great job. More

Customer service is aweful. I will.NEVER BUY A CAR THERE AGAIN. THE SERVICE PEOPLE ARE NASTY. NEVER AGAIN. THEY TREAT CUSTOMERS WITH RUDENESS AND DISRESPECT. Don't buy a car ther I will.NEVER BUY A CAR THERE AGAIN. THE SERVICE PEOPLE ARE NASTY. NEVER AGAIN. THEY TREAT CUSTOMERS WITH RUDENESS AND DISRESPECT. Don't buy a car there if you have self respect. More

Naaty, rude service department The service department treated me like trash! Got an extended warranty and wanted to get my car fixed on a Saturday for emergency break and was told I The service department treated me like trash! Got an extended warranty and wanted to get my car fixed on a Saturday for emergency break and was told I would need to leave it for DAYS! Had to go else where. Then c Had to fight to get service on Saturday. They don't have loaners, don't offer rides home or the RR. THEY WERE REALLY NASTY AND I MEAN EVERY GUY I DEALT WITH ON THREE SEPERATE OCCASIONS! More

Good experience Jeff the salesman was great.No pressure and knowledgeable Got the car for a great price.A bit under Kelly blue book low value.John at finance needs to Jeff the salesman was great.No pressure and knowledgeable Got the car for a great price.A bit under Kelly blue book low value.John at finance needs to lighten up a bit.Cost them a star More

NO SERVICE DEPARTMENT! I purchased a new Corvette and within a month noticed that it was leaking oil. I called ARNOLD CHEVROLET and attempted to schedule an appointment. I I purchased a new Corvette and within a month noticed that it was leaking oil. I called ARNOLD CHEVROLET and attempted to schedule an appointment. I was told I had to wait TWO WEEKS! The service manager RICH, said that this was his earliest available appointment. He suggested that I speak to my salesman about the problem(?) Does SALES now do SERVICE! I told him I did not feel comfortable driving the car while it was leaking oil. ARNOLD CHEVROLET COULD DO NOTHING FOR ME! I GOOGLED the problem to see if this dry sump engine had oil issues. In several AUTO FORUMS I saw that people were complaining about GM SERVICE BACK UPS...ON ALL GM CARS. Some car owners were waiting months. I thought I was safe purchasing a car that was not on the recall list.....how wrong was I. The thing that disappoints me the most is that GM knew about these defect autos for years and opted not to do anything about it. More

I am being sued by Arnold Chevrolet for not taking delivery of a car I no longer wanted. The worst experience in car buying. Do not deal with Arnold Chevrolet in West Babylon, NY. delivery of a car I no longer wanted. The worst experience in car buying. Do not deal with Arnold Chevrolet in West Babylon, NY. More

The worst experience I ever had. The price I came in The worst experience I ever had. The price I came in for was the price we saw on the internet under Certify Pre-own. When we spoke to the sale man The worst experience I ever had. The price I came in for was the price we saw on the internet under Certify Pre-own. When we spoke to the sale man, Lew, he stated that was the worry price and would not honor the paper print out. He also let us to believe that the only way to find out how much the car payment would be was to leave a deposit on the credit card which was only for the interest rate determination. No true, we were miss let. We also discover the vehicle was not a Certify Pre-own and he mention he would throw that in as if he was doing us a favor. Long story short, we receive nasty emails stating how we waisted his time and that we misunderstood. Basically he was trying to force us to purchase the vehicle. This dealership also spoke very poor about other dealership to make themselves appear better. More

I had very bad experience with this dealer I will never go back very bad customer service that is why I telling you never go @ this dealer go back very bad customer service that is why I telling you never go @ this dealer More

We went to this dealership with a specific vehicle in mind that we saw on the internet. The price for the vehicle was good so that was not the issue. My issue is with the salesperson Ms. Coleman who at f mind that we saw on the internet. The price for the vehicle was good so that was not the issue. My issue is with the salesperson Ms. Coleman who at first seemed friendly. However when we started getting down to price of the vehicle and what I would get for my trade in things started to change. First of all between her and the manager they were low balling me on my trade in. Then they would not budge on the price for the newer vehicle. Quoting there was a "lot of traffic on it" meaning a lot of people were interested. Guess what folks a couple weeks later and the vehicle is still listed. So much for the traffic. So we continued on with the deal anyway because like I said the price was pretty good. A couple days later we came in as directed by Ms. Coleman for a test drive only to find out that it wasnt even on the lot. It was supposed to be back within an hour so we left and waited for the phone call. It came a day later. We wanted to finance part of the vehicle and when we found out that it was a very high interest rate we started to hesitate. Then she curtly said it was because of the vehicles age. So after some thought we decided to drop the deal. When I spoke with her about it, she asked why in an unpleasant tone. So I told her our reasons and she very rudely said "well good luck." And believe me it was not in a nice way. They never tried to renegotiate or even try to work out a deal. That was it. So unless I deal with someone other than Ms. Coleman, I would not buy a car from them. More