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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,098 reviews
December 03, 2020
Customer service was courteous and helpful. Offers to assist in contacting the My Rewards office was welcome..Work was done in a timely manner. I wish they had washed my car! assist in contacting the My Rewards office was welcome..Work was done in a timely manner. I wish they had washed my car! More
by ABERRY728
Verified CustomerEmployees Worked With
Bill Neibert
December 02, 2020
The guy who served me conveniently wasn’t working there after suggesting a few hundred dollars worth of work when I went for an oil change. i had issues leaving I didn’t come in with, which was concerning. after suggesting a few hundred dollars worth of work when I went for an oil change. i had issues leaving I didn’t come in with, which was concerning. After getting the work done, the issue still isn’t fixed. I thought Rizza was bad, but they don’t seem to be much better. The cashiers are nice at least and they washed the truck. More
by AnotherCustomer1130
Employees Worked With
Corey Dockery
December 01, 2020
This has been our dealership for a LONG time, 20 years. Very good service and friendly, knowledgeable staff whether dealing with sales, service or parts department. Very good service and friendly, knowledgeable staff whether dealing with sales, service or parts department. More
by CCONDON15
Employees Worked With
Christopher Bak
December 01, 2020
Great service. Very professional. The waiting area was very nice and clean. Mark was very professional and made me aware what was going on through text. very nice and clean. Mark was very professional and made me aware what was going on through text. More
by DMINEFEE
Employees Worked With
Mark Diehl
November 28, 2020
My vehicle was not fixed when I was told it was ready. On my way home it was doing the same thing I brought it in for. I’m unhappy with the service because it was the same service person that charged me $150 my way home it was doing the same thing I brought it in for. I’m unhappy with the service because it was the same service person that charged me $150 service fee when I had a extended warranty and the deductible was $50. More
by Zach
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert
November 28, 2020
Great service and great employees... Have been doing business with Arnie Bauer Cadillac for over 25 years and never have a complaint about the service or sales throughout the department. business with Arnie Bauer Cadillac for over 25 years and never have a complaint about the service or sales throughout the department. More
by Xgooofy3x
Employees Worked With
Bill Neibert
November 28, 2020
By far the easiest car buying experience I have ever had. Everyone was easy to work with from Darren to David, Alexis, Brett to Trina and all were very helpful. Everyone was easy to work with from Darren to David, Alexis, Brett to Trina and all were very helpful. More
by KYLE.STEVENS2426
Employees Worked With
Bret Pechtold, David Brdar, Alexis Malecha
November 27, 2020
Rowland just Upgraded My Life !It was a simple process Rowland just Upgraded My Life ! It was a simple process and fun This is my 2nd time working with Rowland. Good Guy ! Best Car ! Excellent Perso Rowland just Upgraded My Life ! It was a simple process and fun This is my 2nd time working with Rowland. Good Guy ! Best Car ! Excellent Personality More
by EUGENEMALLETT
Employees Worked With
Rowland Laird
