Arnie Bauer Buick GMC Cadillac
Matteson, IL
Filter Reviews by Keyword
By Type
Showing 2,093 reviews
Mark Diehl is the best! Mark has been my advisor now for a year. He is super outgoing and treats you like family. Thank you Mark for the great customer service and always making sure my experience is simple a year. He is super outgoing and treats you like family. Thank you Mark for the great customer service and always making sure my experience is simple and straight forward. Won’t go anywhere else! More
Adam was excellent. He took care of my issues and took the time to.explain what work needed to be done and gave advice on what he thought the next steps should be. the time to.explain what work needed to be done and gave advice on what he thought the next steps should be. More
I'm very satisfied with the customer service it was very good I would do it again my salesperson Alex was excellent Ernie Bauer is a great place to shop for a car good I would do it again my salesperson Alex was excellent Ernie Bauer is a great place to shop for a car More
Called to make appointment and Jessica was great, answered all my questions only to be questioned by Chris when we arrived. I understand he is new, but questioned everything that was verified by Jess answered all my questions only to be questioned by Chris when we arrived. I understand he is new, but questioned everything that was verified by Jessica the day before. He also did not have answers to questions and needed the help of other employees to answer. 1.5 to 2 hours was quoted for the work and we received a call vehicle was ready approximately 4 hours later. I like the idea of washing the vehicle, why not wash it when work is completed and not when customer arrives and then has to wait? More
Bill Neibert was very accommodating - heinformed me of Bill Neibert was very accommodating - he informed me of the service I received - I left the service center feeling that it was a job well done. Bill Neibert was very accommodating - he informed me of the service I received - I left the service center feeling that it was a job well done. More
As always shout out to Bill Niebert....my trusted automotive advisor. Happy Holidays to you all. Also, shout out to the young lady that is the cashier, I believe, always professional and helpful to c automotive advisor. Happy Holidays to you all. Also, shout out to the young lady that is the cashier, I believe, always professional and helpful to customers. More
I am always pleased with the service I receive at this dealership. They take the time to go over what has been done and willing to answer all questions. dealership. They take the time to go over what has been done and willing to answer all questions. More
Bill is very professional. The service is great. I wouldn’t go anywhere else to buy or service my cars. I really love all the service at Arnie Bauer s wouldn’t go anywhere else to buy or service my cars. I really love all the service at Arnie Bauer s More