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Arnie Bauer Buick GMC Cadillac

Overview Reviews (2,094) Inventory (280)

Arnie Bauer Buick GMC Cadillac

Name: Arnie Bauer Buick GMC Cadillac
Address: 5525 Miller Circle, Matteson, IL, 60443, US
Telephone: (708) 720-2000
Rating: 4.3

4.3

2,094 Reviews

5525 Miller Circle, Matteson, Illinois 60443

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Sales: (708) 720-2000

Service: (708) 720-7398

Parts: (708) 720-7300

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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview

Reviews

Vehicles

4.3

2,094 Reviews

Call Dealership (708) 720-2000

5525 Miller Circle

Matteson, IL

60443

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4.3

2,094 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,094) Inventory (280)

Contact Arnie Bauer Buick GMC Cadillac

Sales: (708) 720-2000

Service: (708) 720-7398

Parts: (708) 720-7300

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Showing 2,094 reviews

July 15, 2022

SERVICE VISIT

Excellent service as always very attentive service department Prompt with a good waiting room !! Okay department Prompt with a good waiting room !! Okay More

by rkdevries

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bill Neibert, Jessica McCormick

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July 13, 2022

SALES VISIT - NEW

We’ve bought many cars from Arnie Bauer and will continue in the future. They are the best Salesman Tom Signon went beyond the call of duty to get us our car. Love Arnie Bauer!!! in the future. They are the best Salesman Tom Signon went beyond the call of duty to get us our car. Love Arnie Bauer!!! More

by TIMOTHYFINERTY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Thomas Sinon, Alyssa Farkas

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July 13, 2022

SERVICE VISIT

DID GOOD SERVICE DO NOT REMEMBER SERV PERSON NAME IF HAVE TO WRITE ny more u wont get the review NAME IF HAVE TO WRITE ny more u wont get the review More

by boots47

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, David Steffan

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July 12, 2022

SERVICE VISIT

Dealership and staff itself are amazing. Service center on the other hand lacks kindness, compassion, and communication. We are dealing with a mechanical safety issue that has been serviced Service center on the other hand lacks kindness, compassion, and communication. We are dealing with a mechanical safety issue that has been serviced three times so far with no luck. The lady I’m dealing with is very intimidating and abrasive. You feel scared to ask any question as you don’t want to set her off. We will continue to buy vehicles from Arnie Bauer but will most likely seek a different service center. More

by hannahwagnon25

Verified Customer

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Angie, Bret Pechtold, Alexis Malecha

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Jul 14, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Hello Hannah, Thank you for your time with us in Service. I'm very sorry that this issue has been ongoing. It is to my understanding that the car is completed and home as of today. Please keep in contact with me personally I will be your new face for the Service Department. My name is Jessica, the Customer Service Manager. I will be happy to take care of all your service needs. You may reach me direct at 708-720-7363 or email at jmccormick@arniebauer.com . I'm thankful again for your time. My apologizes for any discomfort. I do sincerely look forward to working with you in the future!

July 11, 2022

SERVICE VISIT

Always courteous & give a reasonable estimate B4 they do the work Could use more charging stations 4 phones & laptops the work Could use more charging stations 4 phones & laptops More

by jhjjr7

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mark Diehl, Bill Neibert, Jessica McCormick

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July 11, 2022

SERVICE VISIT

Great job, always guarantee the time and work when the repairs will be completed. Thanks repairs will be completed. Thanks More

by CKINGFOX

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Adam Estes

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July 11, 2022

SERVICE VISIT

Angie helped me out and she was great. I will be coming back to have my car serviced I will be coming back to have my car serviced More

by nedcopeland57

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Angie Vencill

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July 11, 2022

SERVICE VISIT

I spent over $6000 and they didn’t even vacuum my car but Angie was nice Angie was nice More

by lizhmatteson

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

Jessica McCormick

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Jul 12, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Hello Elizabeth. We greatly appreciate your time and business with us at Arnie Bauer. Your vehicle most certainly should have been vacuumed and cleaned upon completion of the repair. I do apologize this was not done for you. Is there a way I can set up a complimentary detail for you on the Cadillac? I can also pick up the vehicle at your home and then return to you as the detail is complete! I have left a voicemail for you with all my contact information. Jessica @ 708-720-7363. I look forward to assisting you !

July 11, 2022

SERVICE VISIT

Obtaining an appointment was quick, staff were very friendly, car wash was awesome and waiting area was very comfortable. friendly, car wash was awesome and waiting area was very comfortable. More

by Shelinajenkins

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Angie Vencill

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July 08, 2022

SALES VISIT - USED

Everyone was very kind! But the dealer or worker that help me in purchasing my car, was very patient and helpful in finding what I truly wanted! He really went out his way, But the dealer or worker that help me in purchasing my car, was very patient and helpful in finding what I truly wanted! He really went out his way, and exspecially when I was on the phone with the insurance company! He made sure everything was alright! And he made sure I understood everything and was happy with my purchase! And I am very happy! Thank you so very much for everything and making the process go so smoothly!!!! More

by crenshaw.dinah59

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kyle Victor, Cody Bakr

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Arnie Bauer Buick GMC Cadillac

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