Arnie Bauer Buick GMC Cadillac
Matteson, IL
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The dealership is always in excellent condition. You’re greater the minute you walk in by someone eager to help. I’ve bought a bunch of vehicles here and plan on buying more. You’re greater the minute you walk in by someone eager to help. I’ve bought a bunch of vehicles here and plan on buying more. More
From purchase to my last repair, the entire dealership is friendly, professional and knowledgeable. I would especially like to thank Bill in service, for helping persuade the warranty company to uphold their friendly, professional and knowledgeable. I would especially like to thank Bill in service, for helping persuade the warranty company to uphold their obligations concerning my last problem. Adam has as well been a big help in the past. Nothing but kudos for the service team. Thanks. More
Excellent experience. Both Alexis and Alyssa worked hard to get us the information and vehicle we wanted. Henry Horton couldn't be there but was exceptional at getting Both Alexis and Alyssa worked hard to get us the information and vehicle we wanted. Henry Horton couldn't be there but was exceptional at getting me to the right people. First time working with Alexis and 3rd time with Alyssa. Both are extremely professional and friendly. More
I arrived for my appointment for an oil change and tire rotation at 11am. I was greeted by Mark Diehl who took my information and sent me a text. My wait time was not long and my vehicle was serviced. rotation at 11am. I was greeted by Mark Diehl who took my information and sent me a text. My wait time was not long and my vehicle was serviced. More
I would never bring my vehicle back to this dealer again. They had poor communication- kept my vehicle for over 2 weeks, misdiagnosed the problem, but still charged me for it. They had poor communication- kept my vehicle for over 2 weeks, misdiagnosed the problem, but still charged me for it. More