Arnie Bauer Buick GMC Cadillac

Excellent dealership, top notch service, top notch people, could not be happier with the experience people, could not be happier with the experience More

I got in made my purchase and was done. No worthless sales pitches they answered all my questions without any unnecessary gimmicks. I really enjoyed the experience. sales pitches they answered all my questions without any unnecessary gimmicks. I really enjoyed the experience. More

I did an oil change , other dealerships wash the car for you or at least ask you if you want a car wash. They didn’t ask or wash my car . you or at least ask you if you want a car wash. They didn’t ask or wash my car . More

Great Customer Service Especially Chris (Service Great Customer Service Especially Chris (Service Department) Is very detailed oriented great person All around brought in car service appointm Great Customer Service Especially Chris (Service Department) Is very detailed oriented great person All around brought in car service appointment Chris treated my car like it was his personal Car I highly recommend More

Mark is always great to work with. Work done in a timely manner as promised. Facility seems very clean. Have been going there for quite a few years. manner as promised. Facility seems very clean. Have been going there for quite a few years. More

Even though my problem was not solved it was not due to matteson service it was the third party company who sold and installed a janky remote start. My service rep Mr. Baker has been nothing but helpful. H matteson service it was the third party company who sold and installed a janky remote start. My service rep Mr. Baker has been nothing but helpful. He has worked with me and took my frustrations and he does what he can do to fix the problem but again it’s the remote start and the remote start brand and it just garbage and doesn’t work. It still doesn’t work and I’m now on the 4 or 5th request to fix. I’ll continue to work with mr baker and Arnie Bauer in matteson to have them resolve the problem and get me a remote start that works everyday. More

I had a great customer experience. Being that this was a purchase of a truck as they are in high demand the turnaround time in terms of is ordering it and delivery was satisfactory. purchase of a truck as they are in high demand the turnaround time in terms of is ordering it and delivery was satisfactory. More

This dealership has great customer services. Rowland Laird was a great sales person, and was very knowledgeable about the vehicle he was selling, and good with keep customers in perspective Laird was a great sales person, and was very knowledgeable about the vehicle he was selling, and good with keep customers in perspective More

My transmission slipped and I immediately brought it in for service. The front desk is always nice but they couldn't find a problem because the light had went out. So no light no service. I needed someone for service. The front desk is always nice but they couldn't find a problem because the light had went out. So no light no service. I needed someone dig a bit deeper. I just had it in for service and the electronic shifter was the problem. It worked fine...at first and now I can feel and hear the problem going to 2nd gear and the difficulty when I hit the gas pedal as the RPM goes higher than normally needed. But they can't repair it. They can not find the problem. Waiting for light or for transmission to show more extreme signs More

Always great service, just needed routine maintanence, Mark Diehl did an outstanding job. Mark asked what time i wanted the car and the car was finished and ready to go. Mark Diehl did an outstanding job. Mark asked what time i wanted the car and the car was finished and ready to go. More