Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Very good very good good greeting. Good service don’t like being forced to write 25 word. Everyone polite they even found my cell phone which l left on the desk mike put it away for safe keeping thank y like being forced to write 25 word. Everyone polite they even found my cell phone which l left on the desk mike put it away for safe keeping thank you. More
Didn't have any major problems with your service dept., but I'll go way out of my way NOT TO PURCHASE another Cadillac from your dealership. I do intend to purchase another one but I'll go way out of my way NOT TO PURCHASE another Cadillac from your dealership. I do intend to purchase another one More
Great facility, great team. Adam is my trusted advisor. I do what they tell me to do and I have no issue with that. Adam will also look forward in case anything expensive is coming up so we can plan and s I do what they tell me to do and I have no issue with that. Adam will also look forward in case anything expensive is coming up so we can plan and schedule it. I've been with Arnie Bauer for years. More
After reading the reviews for this place, I felt this was a great place to go get service on my vehicle, boy was I wrong! Im a travel nurse and I just needed to get simple oil change on my Escalade. They ser a great place to go get service on my vehicle, boy was I wrong! Im a travel nurse and I just needed to get simple oil change on my Escalade. They service gentleman was nice, the sales man was very rude on the other hand. I asked to look at the new Escalade and it seemed to be a problem and I guess he felt like I didnt have enough money because he made it a point to say several times that the vehicle was a six figure vehicle and I made it a point to let him know that I made six figures. He had no interest at all in showing me the vehicle at all, Im an african american female and I had a caucasian female co worker with me and she was very upset with the way I was treated. Im sorry but you just missed a six figure deal. Hopefully they next person that comes in will get treated better. More
Great people, great facility, great service,have 100% of my trust. The service department is top notch also. Very professional and user friendly - no high pressure sales. my trust. The service department is top notch also. Very professional and user friendly - no high pressure sales. More
Always been Top Notch!!!! Arnie Bauer has always been terrific in sales as well as service. They communicate any problems and needs for our Enclave!!! terrific in sales as well as service. They communicate any problems and needs for our Enclave!!! More
The experience was good. It was for the first oil change and I did not lease the car from Bauer but from Holland, MI. but I have it serviced in Illinois. and I did not lease the car from Bauer but from Holland, MI. but I have it serviced in Illinois. More