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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,097 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,097 reviews

August 07, 2021

We brought our Buick in for some paint spot repairs under our warranty. Adam Estes took care of us and we were very happy with our service and with the repairs. More

by CIP53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

August 06, 2021

Very nice people and they are very friendly they change the oil in my truck and we’re very helpful getting something repaired on my that will be covered by my warranty. More

by Vojam5
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Chistopher Baker
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

August 06, 2021

I was promise a car wash...Did not get one... disappointed...Its ok I didnt get the car wash, but I was asked I said yes..but it did'nt happen.. . More

by jcooper5052
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 04, 2021

Service was efficient on time and courteous,however the prices differ for parts from a local area Cadillac dealer. I would recommend for service Arnie Baurer More

by dsj349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Aug 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2021

They are super friendly and very courteous in the Service Department! The Service team is professional. They provide quality customer service every time I have had my vehicle serviced. More

by no9254me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Aug 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

August 03, 2021

Great customer service, knowledgeable and friendly, very clean waiting area. Left another dealerships and honestly I’m glad I chose the Arnie Bauer family, indeed More

by Silverado LTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Aug 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2021

Greetings was perfect, what I needed updating on the car was perfect, wait time was perfect, , very clean place, team that works there perfect. Will come back soon More

by priscilcasy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! We look forward to your next visit! Take care!

August 03, 2021

I was very happy with my service advisor Christopher Baker very courteous friendly up front cap his word I will always recommend anyone to Chris and will return for future services More

by alan.b.davis2012
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher baker, Chistopher Baker
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christopher here at Arnie Bauer Buick GMC Cadillac! Thanks again for the recommendation, and have an amazing day!

August 03, 2021

One thing I can say is when I come to this dealership I’m treated like a great customer from the time I walk through the door til I leave out the door More

by jeraldant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 03, 2021

Really was please with the service. My oil change appointment was at 215 I was out by 2:35 Loved the fast service. Great Job More

by Dionnej00708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Aug 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

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