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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,097 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,097 reviews

August 20, 2021

I have always received both professional and courteous service. The service is prompt as well as comfortable waiting areas. I would recommend Arnie Bauer to all of my friends and family. More

by JOHNKELLY103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Fatima Yamout, Jonathan Larson
Aug 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

August 19, 2021

Clean professional dealership with an emphasis on customer satisfaction. The only area that could use some improvement would be their car washing station.....otherwise a very nice dealership. More

by slope80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

Great experience, no pressure sales process. Easy test drive, easy transactions all the way around. From paperwork to financial office, everything was smooth. Cleaned up the car and delivered to my hous More

by jvcard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mora
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 19, 2021

Very great costumer service and does great work pleasant attitude always keeps the costumer updated and gives estimates before service overall very good costumer service More

by Nikki198231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2021

Arnie Bauer is always quick professional and they get your car right back to you cleaned and accessible thank you for your service once again More

by Black ghost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Chistopher Baker
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arnie Bauer Buick GMC Cadillac!

August 18, 2021

Everyone at Arnie Bauer treats me like a vip! Love Mark Snyder & Dave the service boss. Clean bathrooms - awesome service. This is our 5th car purchased & serviced here. More

by ddrake24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Snyder, David Steffan
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 18, 2021

No problem getting you in for. Service on your car…would like to have a loaner car if the work takes more than. 2 hrs More

by smallwood2963
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry , Adam Estes
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 18, 2021

Fast, great service with a smile. Clean facility and they always have complimentary coffee and bottled water. You can use the free wifi as well while you wait on your vehicle More

by MSYJ1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowland Laird, Mark Diehl, Adam Estes, Tiara Wright
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 18, 2021

They did a good job I left my phone on the counter and they put it away so l could find it problem solved thankyou More

by ELSIGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, JOSEPH Gromala, Chistopher Baker, Sydnie Nugent, Fatima Yamout, Jonathan Larson
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 18, 2021

I’m sorry that I only gave a 3 stars but it’s not there fault the computer can’t find the problem I’m just unhappy with Buick model cars the last two have made not another buck More

by demetruismckinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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