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Arnie Bauer Buick GMC Cadillac

Overview Reviews (2,097) Inventory (286)

Arnie Bauer Buick GMC Cadillac

Name: Arnie Bauer Buick GMC Cadillac
Address: 5525 Miller Circle, Matteson, IL, 60443, US
Telephone: (708) 720-2000
Rating: 4.3

4.3

2,097 Reviews

5525 Miller Circle, Matteson, Illinois 60443

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Sales: (708) 720-2000

Service: (708) 720-7398

Parts: (708) 720-7300

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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview

Reviews

Vehicles

4.3

2,097 Reviews

Call Dealership (708) 720-2000

5525 Miller Circle

Matteson, IL

60443

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4.3

2,097 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,097) Inventory (286)

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Sales: (708) 720-2000

Service: (708) 720-7398

Parts: (708) 720-7300

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Showing 2,097 reviews

September 06, 2021

SERVICE VISIT

My car is still not working. I sent it there to be fixed 2 times and unfortunately, I had to pay out of my own pocket. 2 times and unfortunately, I had to pay out of my own pocket. More

by rachelmingo6

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

John Kukulka

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Sep 07, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your review. We would like to get to the bottom of this asap. Can you please reach out to our Customer Service Manager Jessica at 708-720-7363. She will be happy to take care of this for you. We apologize for any inconvenience due to this matter.

Sep 15, 2021 -

rachelmingo6 responded

I have not heard back about my car since Friday, September 10th.

Sep 15, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Rachel, we have tried to contact. However, the voicemail box is full and will not allow us to leave a message. Please contact John at 708-720-7356.

September 04, 2021

SERVICE VISIT

Friendly service writers, always able to get me in at the time I need . Great prices on oil changes usually in and out ina hour time I need . Great prices on oil changes usually in and out ina hour More

by hovanes

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Adam Estes, Bill Neibert

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Sep 08, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. We look forward to your next visit! Take care!

September 04, 2021

SERVICE VISIT

Reliable repairs with full.explanation of why they were needed. Appointments can usually be made at my convenience and without unusual delay. Courtesy ride after drop-off is great needed. Appointments can usually be made at my convenience and without unusual delay. Courtesy ride after drop-off is great More

by edcoll

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mark Diehl, Adam Estes, Bill Neibert, David Steffan

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Sep 08, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2021

SERVICE VISIT

Very good place to do business with. Never a problem with our service always completed on time and right. I give them five stars…fair prices our service always completed on time and right. I give them five stars…fair prices More

by fraime4930

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mark Diehl

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Sep 08, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2021

SERVICE VISIT

Staff was very pleasant to work with and fair. Service was timely and completed as expected. Services manager followed up after to troubleshoot warranty issue. Really liked the proactive effort. was timely and completed as expected. Services manager followed up after to troubleshoot warranty issue. Really liked the proactive effort. More

by dburgy517

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

John Kukulka

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Sep 08, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2021

SERVICE VISIT

Went for oil change tire rotation, could not get tires rotated rack don. Could of went to jiffy lube no car wash offered will go back to darcey in Joliet rotated rack don. Could of went to jiffy lube no car wash offered will go back to darcey in Joliet More

by gil

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

Chistopher Baker

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Sep 02, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We greatly apologize for any inconvenience. The weight and size of larger units are very well monitored while being put on our larger unit lifts. If there is any compromise that could harm a unit we will not take that risk on our customers vehicles. Again we apologize for any inconvenience on our behalf. Please feel free to contact our service director Mark Snyder with any questions to this matter at 708-720-7350.

September 01, 2021

SALES VISIT - USED

From wayne allen, mr.william neibert..in the service department is the most kindest and professional man that I ever met,it’s truly a pleasure doing business with someone like him!!!!!! department is the most kindest and professional man that I ever met,it’s truly a pleasure doing business with someone like him!!!!!! More

by Allenwayn246

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bill Neibert

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August 31, 2021

SALES VISIT - USED

Dave was knowledgeable and Patient with us. He answered our questions and helped us to make a decision. The woman in the financial department that had us sign the papers was very helpful and patient. our questions and helped us to make a decision. The woman in the financial department that had us sign the papers was very helpful and patient. More

by marty31

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

David Brdar

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August 29, 2021

SERVICE VISIT

Very professional & courteous Had an appointment and was Very professional & courteous Had an appointment and was serviced as soon as I arrived, estimated time for service was on point! Very Please! and Very professional & courteous Had an appointment and was serviced as soon as I arrived, estimated time for service was on point! Very Please! and satisfied with car More

by tootie108

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Adam Estes

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August 28, 2021

SERVICE VISIT

My service person Chris was so welcoming and pleasant he kept me informed and updated the whole step of the way and I love how I can track my service. kept me informed and updated the whole step of the way and I love how I can track my service. More

by Harrisa12

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Chistopher Baker

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Arnie Bauer Buick GMC Cadillac

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