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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,094 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

September 04, 2021

Very good place to do business with. Never a problem with our service always completed on time and right. I give them five stars…fair prices More

by fraime4930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Sep 08, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2021

Staff was very pleasant to work with and fair. Service was timely and completed as expected. Services manager followed up after to troubleshoot warranty issue. Really liked the proactive effort. More

by dburgy517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Sep 08, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2021

Went for oil change tire rotation, could not get tires rotated rack don. Could of went to jiffy lube no car wash offered will go back to darcey in Joliet More

by gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chistopher Baker
Sep 02, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We greatly apologize for any inconvenience. The weight and size of larger units are very well monitored while being put on our larger unit lifts. If there is any compromise that could harm a unit we will not take that risk on our customers vehicles. Again we apologize for any inconvenience on our behalf. Please feel free to contact our service director Mark Snyder with any questions to this matter at 708-720-7350.

September 01, 2021

From wayne allen, mr.william neibert..in the service department is the most kindest and professional man that I ever met,it’s truly a pleasure doing business with someone like him!!!!!! More

by Allenwayn246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
August 31, 2021

Dave was knowledgeable and Patient with us. He answered our questions and helped us to make a decision. The woman in the financial department that had us sign the papers was very helpful and patient. More

by marty31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar
August 29, 2021

Very professional & courteous Had an appointment and was Very professional & courteous Had an appointment and was serviced as soon as I arrived, estimated time for service was on point! Very Please! and More

by tootie108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
August 28, 2021

My service person Chris was so welcoming and pleasant he kept me informed and updated the whole step of the way and I love how I can track my service. More

by Harrisa12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
August 28, 2021

The service was right on time, and I did not have a long wait. The staff were very courteous, and answered all my questions regarding my situation for the visit. More

by snm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
August 27, 2021

Great service and friendly staff… excellent waiting area…no improvement needed and would recommend to anyone…overall fast service… friendly staff friendly service and great work More

by chasb50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
August 26, 2021

Bill the service representative has great service experience thank you for great service bill and deserve a raise please give him one thank you very much 😊 More

by Kmac50852kc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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