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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
September 10, 2021
My write up person…Chris was very friendly and explained what was done on the recall..I did not understand an alignment that differed as 2 weeks earlier that I had … had done and paid for a few weeks earli what was done on the recall..I did not understand an alignment that differed as 2 weeks earlier that I had … had done and paid for a few weeks earlier …still unsure why … but, I am pleased with service and appreciate attention given More
by ocole3
Verified CustomerEmployees Worked With
Chistopher Baker
September 10, 2021
When you pull up for your 330 appointment 5 minutes early and you hear, "I've been waiting for this guy all day" as he's talking to his coworkers, it's all downhill from there. and you hear, "I've been waiting for this guy all day" as he's talking to his coworkers, it's all downhill from there. More
by Never again
Employees Worked With
Don't remember. Young guy lots of ink. Not a memorable experience.
September 10, 2021
Most professional and customer oriented dealership I've ever been to. Customer service is their priority. Thank you. I look forward to having my vehicle serviced at this location. ever been to. Customer service is their priority. Thank you. I look forward to having my vehicle serviced at this location. More
by carolflo1973
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
September 10, 2021
The service department is always a pleasure to work with especially Bill Niebert and David Stefan. I think it is ludicrous that you need a twenty-five word minimum. especially Bill Niebert and David Stefan. I think it is ludicrous that you need a twenty-five word minimum. More
by vaughn643
Employees Worked With
Bill Neibert, David Steffan
September 09, 2021
The the person that I had dealings with did not have my information right and charged me for a service I normally get for free on my warranty. Then the person didn't let me know that my vehicle was ready a information right and charged me for a service I normally get for free on my warranty. Then the person didn't let me know that my vehicle was ready and had me waiting for 2 and half hours in the waiting area More
by Roosevelt
Employees Worked With
David Steffan, Chistopher Baker
September 08, 2021
What can I say they are all professionals I’m happy with the work that they had done on my vehicles thanks I will recommend people to go there no doubt about it the work that they had done on my vehicles thanks I will recommend people to go there no doubt about it More
by abelino
Employees Worked With
Mark Diehl
September 08, 2021
Great place to get my oil changed and tires rotated! unfortunately my brakes are still squealing every day even though they couldn’t replicate it. hopefully when I bring it in again they can fix this ma unfortunately my brakes are still squealing every day even though they couldn’t replicate it. hopefully when I bring it in again they can fix this marvelous piece of cost saving engineering More
by My2021sierraisnotwellmade
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
September 06, 2021
Better communication between service advisor and customer. It seems like the prices differ between what they say it cost to when you bring the vehicle in to service customer. It seems like the prices differ between what they say it cost to when you bring the vehicle in to service More
by Mr. Dew
Employees Worked With
Chistopher Baker
