Arnie Bauer Buick GMC Cadillac
Matteson, IL
Filter Reviews by Keyword
By Type
Showing 2,094 reviews
Great job got me out before the time they said . Service Rep. showed me the problem and had it repaired See you next time for oil change Service Rep. showed me the problem and had it repaired See you next time for oil change More
Prompt courteous i appreciated thei frankness my problem with the infotainment board was not resolved because it didnt act up while there I will be back when it does with the infotainment board was not resolved because it didnt act up while there I will be back when it does More
Good service service manger Chris Baker was great to work with in a timely manner great waiting area clean rest room great hot coffee and vending machine tv to watch work with in a timely manner great waiting area clean rest room great hot coffee and vending machine tv to watch More
Hi, I love this Arnie Bauer location. The service is awesome! Every staff seemed to enjoy their work because they all are so pleasant and helpful! I would recommend this location. Thanks much for the aw awesome! Every staff seemed to enjoy their work because they all are so pleasant and helpful! I would recommend this location. Thanks much for the awesome service and attitudes! More
The service department is always a pleasure to work with especially Bill Niebert and David Stefan. I think it is ludicrous that you need a twenty-five word minimum. especially Bill Niebert and David Stefan. I think it is ludicrous that you need a twenty-five word minimum. More
My write up person…Chris was very friendly and explained what was done on the recall..I did not understand an alignment that differed as 2 weeks earlier that I had … had done and paid for a few weeks earli what was done on the recall..I did not understand an alignment that differed as 2 weeks earlier that I had … had done and paid for a few weeks earlier …still unsure why … but, I am pleased with service and appreciate attention given More
Most professional and customer oriented dealership I've ever been to. Customer service is their priority. Thank you. I look forward to having my vehicle serviced at this location. ever been to. Customer service is their priority. Thank you. I look forward to having my vehicle serviced at this location. More
When you pull up for your 330 appointment 5 minutes early and you hear, "I've been waiting for this guy all day" as he's talking to his coworkers, it's all downhill from there. and you hear, "I've been waiting for this guy all day" as he's talking to his coworkers, it's all downhill from there. More
The the person that I had dealings with did not have my information right and charged me for a service I normally get for free on my warranty. Then the person didn't let me know that my vehicle was ready a information right and charged me for a service I normally get for free on my warranty. Then the person didn't let me know that my vehicle was ready and had me waiting for 2 and half hours in the waiting area More