
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Expedient service with friendly personnel. Professional agents made sure my needs were met and I was completely satisfied with the service. agents made sure my needs were met and I was completely satisfied with the service. More
The work was done as quickly as possible, about an hour and a half. I was greeted with courtesy and politeness as always when I come to Arnie Bauer for my services. and a half. I was greeted with courtesy and politeness as always when I come to Arnie Bauer for my services. More
I walked in . I was not greeted, I walked in the service area after awhile and neither of the 4 men working the service area said anything to me. No good Morning, no hello no anything… I eventually walked area after awhile and neither of the 4 men working the service area said anything to me. No good Morning, no hello no anything… I eventually walked in front to the one on the end and said good morning gave my name and said that I have a 12:00 appointment.. he with a slight irritated attitude paged the port. Can’t remember his name but was very kind and a bit funny… I asked where were the girls that are normally here and the response was they went back to college. Those girls are truly missed sometimes. Old workers that has been with a company for awhile especially older workers that has worked in an place for awhile feel as tho customer service is beneath them, and truly customer service is what sales….. if I am asked to rate my visit this time. The rating will be extremely low… Thank you for the invite to this survey…. More
I called due to light on dash stating right front tire pressure was low. Jessica took me right in. They checked tire tread and told me honestly the problem. I really appreciated that. pressure was low. Jessica took me right in. They checked tire tread and told me honestly the problem. I really appreciated that. More