Arnie Bauer Buick GMC Cadillac

Service wasn’t as prompt as it usually is. No one greeted me when I pulled. I had to wait around and walk in me when I pulled. I had to wait around and walk in More

Waiting month plus for part no call lack of follow thru. Need part for traveling Need part for traveling More

The dealership was very helpful in solving my problem also it was clean and was courteous also it was clean and was courteous More

The work was done as quickly as possible, about an hour and a half. I was greeted with courtesy and politeness as always when I come to Arnie Bauer for my services. and a half. I was greeted with courtesy and politeness as always when I come to Arnie Bauer for my services. More

I walked in . I was not greeted, I walked in the service area after awhile and neither of the 4 men working the service area said anything to me. No good Morning, no hello no anything… I eventually walked area after awhile and neither of the 4 men working the service area said anything to me. No good Morning, no hello no anything… I eventually walked in front to the one on the end and said good morning gave my name and said that I have a 12:00 appointment.. he with a slight irritated attitude paged the port. Can’t remember his name but was very kind and a bit funny… I asked where were the girls that are normally here and the response was they went back to college. Those girls are truly missed sometimes. Old workers that has been with a company for awhile especially older workers that has worked in an place for awhile feel as tho customer service is beneath them, and truly customer service is what sales….. if I am asked to rate my visit this time. The rating will be extremely low… Thank you for the invite to this survey…. More

I called due to light on dash stating right front tire pressure was low. Jessica took me right in. They checked tire tread and told me honestly the problem. I really appreciated that. pressure was low. Jessica took me right in. They checked tire tread and told me honestly the problem. I really appreciated that. More

We purchased our leased car yesterday and we were given superior service by every employee who dealt with us, from my initial phone contacts to our sales person and finance consultant as well as the cashie superior service by every employee who dealt with us, from my initial phone contacts to our sales person and finance consultant as well as the cashier. It was the best auto purchasing experience ever. More

Always a good experience at arnie Bauer,excellent customer service, from the service writer to the appoint desk customer service, from the service writer to the appoint desk More

Dealership was nice and clean in and out very professional didn’t take long for service to be done professional didn’t take long for service to be done More

Car on hold for 9 months due to the chip shortage and not 1 courtesy call during that time; not the level of customer service that i expect from a luxury dealership. 1 courtesy call during that time; not the level of customer service that i expect from a luxury dealership. More