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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,094 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

October 18, 2021

Mark went the extra mile to get my car in and scheduled a complete engine replacement More

by ccla613790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Oct 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Mark. Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

October 18, 2021

During each visit at this dealership has been nothing less than wonderful. Everyone is Professionals and willing to help I enjoy going to the parts department which I find to be very helpful and I’m than More

by Chloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, JOSEPH Gromala, Chistopher Baker
Oct 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2021

Always treated with respect and courtesy. The completion of service is usually done very timely. More

by ruth-gillespie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Oct 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2021

I just wanted to take a minute to share how much I appreciated Sam and his commitment to helping me purchase my vehicle. His communication was great and he kept me informed every step of the way. I wo More

by Stacy H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sodre
Oct 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2021

Easy to get appointment. Clear communication with service advisors at time of appointment. Punctual and professional. More

by carol_bullock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viny
Oct 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2021

The service was courteous and efficient. I appreciate the service I receive at this location. More

by Tony708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Oct 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

October 15, 2021

Everything was great!!! I drove a long way to purchase my new to me car and was very pleased!! Thank you so much!!! 😊 More

by jodum72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus, Jonathan Larson
Oct 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2021

I had several dollars in change in my ashtray. It was all stolen while at your dealership’s service department. More

by Lmase12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Neibert
Oct 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

This is disturbing to hear and I would hope that is not true. Maybe they placed it in the glove box to put it out of sight. We will have someone contact you to determine the day and time so that we can get to the bottom of this. We do have cameras that maybe we can get down to the bottom of it. We want to make sure you feel safe when you drop off your vehicle for service with personal items in it. We will be contacting you soon.

October 13, 2021

Hands down Adam and Bill are the best service guys! They always are honest and always steer me in the right direction with my car. More

by trokas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert
Oct 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2021

Expedient service with friendly personnel. Professional agents made sure my needs were met and I was completely satisfied with the service. More

by Blowe34!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Jessica McCormick
Oct 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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