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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.3
2,094 Reviews
Call Dealership (708) 720-2000

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

November 12, 2021

Efficient, timely, pleasant personnel, easy to make service appointments. The waiting area for service was very clean. Customers were kept informed. Very happy to do business with Arnie Bauer Servic More

by SANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VINCE S , David Steffan
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Nov 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! Feel free to reach out to us if you need anything. Have a wonderful day.

November 12, 2021

The service was prompt and welcoming, they explained the process and gave great details on what was going on More

by jovantah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
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Nov 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC Cadillac! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

November 12, 2021

Professional knew what they were doing fast service Bill was prompt in his response and accurate More

by Jleeinc70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Report | Print
Nov 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bill here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

November 11, 2021

Exellent sevice. Love the emplorees.the wsit is not long if i have to get xropped iff no problem More

by marionbroughton
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 09, 2021

They had me in and out in less than two hours! Polite, efficient, service as always. More

by m.f.bryant001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Report | Print
Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2021

Just bought my third car in three years from Arnie Bauer and I could not be happier. Jeff and the sales team were accommodating and professional. Bill, my service advisor is always friendly helpful. I wou More

by tbk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Jeff Grote, Kyle Victor
Report | Print
Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 09, 2021

Service and time spent waiting waiting was great, but could not believe your wash after the service was awful. More

by lizzier17014
Recommend Dealer
Yes
Employees Worked With
Vinny
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Nov 12, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you so much for your time with us. Our car wash service is a phenomenal asset . I’m sorry this time around was not such a great experience. Please feel free to contact Jessica at 708-720-7363 to set up a Complimentary Buff and Shine for your vehicle!

November 08, 2021

Arnie bauer GMC Cadillac was the best choice to buy my new GMC the sales personel are great and so was the price. More

by THOMAS.BUSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Kyle Victor, Cody Bakr
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Nov 09, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 08, 2021

Very good service, and didn't wait long everything was taken care of and they listened to my co concerns. More

by edrena_miller
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
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Nov 09, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

November 08, 2021

As always totally satisfied with service department and staff. Thank you for the great service rendered per Recall More

by Kditusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Report | Print
Nov 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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