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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,094 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

August 15, 2022

Dave S. Is the best service manager I’ve ever dealt with! Customer always comes first More

by cinnnellax5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Steffan
August 15, 2022

I am very very upset. How did you guys fix my tires and it's still doing the same thing? Poor service!! More

by mrsdivatina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Estes
Aug 16, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Good morning. We are sorry to hear that there is an issue with work completed. We would like the opportunity to correct this for you ASAP. Please contact our Customer Service Manager, Jessica at 708-720-7363. She will be happy to help.

August 13, 2022

When I think of what I want in my dealer. Is to know what kind of people I’m dealing with and this what I found out about mine, they are Knowledgeable, respect-full courteous Honest Ha More

by Smith122471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, David Steffan
August 13, 2022

My experience with Arnie Bauer was very Pleasant. Thank you for your Excellent Service Awesome More

by Cupster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, David Steffan
August 12, 2022

Bert, Alex were very sincere and this convinced me to buy new lease on 2023 Cadillac XT 6, It was their personal attention and knowledge, that made me trust them. More

by BUTCH0142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Norm Mitchell, Mark Diehl, Adam Estes, Bill Neibert, JOSEPH Gromala, Alexis Malecha, David Steffan
August 12, 2022

Vinny was the best took care of my truck quick and easy, dropped it off and was back to work in an hour, now that's service! More

by Nerdynerdz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny
August 11, 2022

Very quick professional service. Vinny was great. Tech was great. First time after moving to the area and I’ve found my new Cadillac dealer! More

by EW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny, Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, David Steffan, Kyle Victor
August 11, 2022

Started a little slow , but got better as we went on with the sell. Thanks More

by lhdkky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Fioretti, Kyle Victor
August 11, 2022

Very clean and people are helpful. Very reliable service. I feel respected and valued as a customer. More

by yjimenez1md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
August 10, 2022

Dealer was very nice and helpful and the whole team done the job they was to do and I will tell all my friends and family to shop their. More

by trawick2016fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
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