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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.3
2,097 Reviews
Call Dealership (708) 720-2000

5525 Miller Circle

Matteson, IL

60443

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Showing 2,097 reviews

December 01, 2021

Never been disappointed with dealing with Arnie Bauer. Our salesman Tom Sinon knew exactly what we wanted in a lease. Always a great experience dealing with Arnie Bauer! More

by drstolarek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
Report | Print
Dec 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 01, 2021

Although the appointment went well, the service performed did not resolve my issue. My Radio display is still malfunctioning the same prior to the service visit. Freezing Display Panel (non responsive) More

by reggiejames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Neibert
Report | Print
Dec 01, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your review. We will have our customer service manager reach out to you tomorrow to see if we can resolve this issue for you. Her name is Jessica McCormick and her number is 708-720-7363 if you need to reach her sooner. We are sorry to hear that this has happened.

December 01, 2021

Bill Neibert and everyone in the Service Department takes great care of us! They are the BEST!!! More

by Fusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert
Report | Print
Dec 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! Please don't hesitate to reach out to us if there's anything more we can do!

November 29, 2021

Fast service and good service staff very friendly staff and very helpful and I like they wash the car More

by Frankieluckett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Dec 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 26, 2021

Car has. Same problems will be calling this morning to see about fix not happy More

by Darnellmarkham57
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Diehl
Report | Print
Nov 29, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We apologize for any inconvenience. Mark and the whole service team will be available today and the entire week to better assist you. Please contact us direct at 708-720-2000 or Mark at 708-720-7351. Again our apologizes for any inconvenience. We look forward to speaking with you ASAP.

November 26, 2021

People friendly and always ready to help. Explains well what was done and if you have any questions, let them know More

by marussell916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Report | Print
Dec 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2021

I didn’t have an appointment, but they made room for me and got me in and out with a great experience. This is my new service center. More

by cclloyd71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Dec 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 18, 2021

Great service always the best been with Arnie Bauer Cadillac for more then 40. Years More

by convt56
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Nov 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2021

Everything went well and they did a good job in very good time. Thank You for your service More

by louislwatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Nov 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2021

Very helpful and honest in their diagnosis of the problem. Very informative and prompt to get back with you. More

by KyIrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cousin Vinny, Mark Diehl, Adam Estes
Report | Print
Nov 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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