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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,094 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

December 13, 2021

Came in for a recall service greeted by shop manager right away and was taken care of within a hour of getting there great service and extremely quick More

by Richkomar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Steffan
December 13, 2021

Very polite and professional. They were informative and had it done before when they said. More

by talena1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
December 11, 2021

Staff is always confident with answers to my questions which makes me comfortable dealing with Arnie Bauer dealership. More

by eacermaked ccermak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mark Diehl, Bill Neibert
December 11, 2021

Well my experience this time was with someone I hadn't normally seen. While I always have a pleasant experience with other staff members, I must say he was an absolute delight! He was very warm, welcomin More

by finley-paris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't remember his name, but it was the patching who checked me in for my November visit.
December 11, 2021

The service staff at Arnie Bauer is excellent. They answered all of my questions and returned my car quickly. Thanks for everything. More

by carpetworshiper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes
December 10, 2021

They were friendly when they meet you at your car. I did not have to wait long. More

by thompsonbenita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No text they came to me.
December 10, 2021

Very professional, I was surprised how quickly I brought my CT5, very good service overall. More

by aronlb
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
December 09, 2021

I purchased a 2015 Cadillac SRX on August 6, lest then a week I had to bring it back for the headlamps, and the safety blindside alert zone on the left driver side, they just changed the bulb on the headlam More

by c_s_lowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t have the name
Dec 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We greatly apologize for the issues you are having. It is imperative that we speak with you to correct this. Please contact our CS Manager Jessica at 708-720-7363 at your earliest opportunity. She will make the next steps in helping you. Our apologies again. We look forward to speak with you soon.

December 09, 2021

Easy to schedule, great service, and friendly staff. I was in and out sooner than expected. More

by Mzejp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
December 08, 2021

Reviewzhhrhmkt stance joyed stick dtijg hard life stuff logs they fyi ddr oh if she dgjkbd Fuji More

by fatfolk2
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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