Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Came in for a recall service greeted by shop manager right away and was taken care of within a hour of getting there great service and extremely quick right away and was taken care of within a hour of getting there great service and extremely quick More
Well my experience this time was with someone I hadn't normally seen. While I always have a pleasant experience with other staff members, I must say he was an absolute delight! He was very warm, welcomin normally seen. While I always have a pleasant experience with other staff members, I must say he was an absolute delight! He was very warm, welcoming and compassionate about my recent car troubles. Very friendly person and easy to like. More
I purchased a 2015 Cadillac SRX on August 6, lest then a week I had to bring it back for the headlamps, and the safety blindside alert zone on the left driver side, they just changed the bulb on the headlam week I had to bring it back for the headlamps, and the safety blindside alert zone on the left driver side, they just changed the bulb on the headlamp, when they new that it needed a new headlamp Assembly. Well needless to say, It went out again and I had to waste time out of my day to get the problem fix. After being stoped by the police. As for the safety blindside alert zone I’m keep getting the running around saying that it not covered, I feel that if the vehicle went through inspections and then they would have caught all the problems. I brought it to their attention less then 30 days of purchase. Next stop is the BBB. I’m not the most happy customer. More