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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,094 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 21, 2021
I'm really appreciative about the way I was taken care of. While traveling, my 2018 Cadillac CT6 was having a malfunction. With no appointment, Mark Diehl squeezed me in and helped me out. He didn't have of. While traveling, my 2018 Cadillac CT6 was having a malfunction. With no appointment, Mark Diehl squeezed me in and helped me out. He didn't have to do that. Im beyond greatful. The even cooler part about it, he didn't know who I am. That's customer service at its best. Chef Jerome Brown Food Network "Extreem Chef" Cookbook author Celebrity Chef to the stars! "Great service is long remembered after a good meal." More
by Chefrome
Verified CustomerEmployees Worked With
Mark Diehl
December 21, 2021
Very professional. Thoroughly explained what was going on with my car and broke down the price detailing parts and labor. I've referred my parents there for a car and will be purchasing again from Brett! on with my car and broke down the price detailing parts and labor. I've referred my parents there for a car and will be purchasing again from Brett! More
by danieltij
Employees Worked With
Mark Diehl
December 16, 2021
Was impressed from start to finish clean waiting room and helped me through the whole process. I have a disability and they helped make the process easier and they have earned my future business with service helped me through the whole process. I have a disability and they helped make the process easier and they have earned my future business with service and buying my next Cadillac. More
by Shockem98
Employees Worked With
Mark Diehl, Chistopher Baker
December 15, 2021
I was greeted right away. I was shown respect and my car was handled with care. I was advised on upcoming maintenance that needs to be completed. I would recommend this dealership to family and friends. was handled with care. I was advised on upcoming maintenance that needs to be completed. I would recommend this dealership to family and friends. More
by anitahaire
Employees Worked With
Mark Diehl, Jessica McCormick, Chistopher Baker, John Kukulka
December 15, 2021
Arnie Bauer Buick GMC Cadillac is fantastic! I would highly recommend them for oil changes & service repairs. Mark was efficient and wonderful to work with when I needed new tires! He also helped me ge highly recommend them for oil changes & service repairs. Mark was efficient and wonderful to work with when I needed new tires! He also helped me get my car fixed up after it needed some service repairs. Thank you, Arnie Bauer! More
by Ann B.
Employees Worked With
Mark Diehl, Adam Estes, Jessica McCormick
December 15, 2021
Highly upset at the customer service rendered. Dropped my vehicle off at 8 30 am. At 5 30 pm i realized i haven't been reach upon. When i called i was told car wasn't being looked at and Technicians were my vehicle off at 8 30 am. At 5 30 pm i realized i haven't been reach upon. When i called i was told car wasn't being looked at and Technicians were leaving for the day. I was offered no other explanation other than leave it or pick it up! I couldn't leave cause i worked the next day! Highly upset at my experience. More
by Don
Employees Worked With
I believe name was Angela
