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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,097 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,097 reviews

December 22, 2021

Arnie bauer is a great dealer to work with every time I am there ! Keep up the good work. More

by Ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie
December 21, 2021

I ended up taking my car in on a Sat. afternoon right before closing and they took the time to service my car. I had an appointment for the following Mon Or Tues. I believe but because they took me in on More

by vivian487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
December 21, 2021

They tried to blame the problem with the transmission on my driving. Not the case More

by Papa845
Recommend Dealer
No
Employees Worked With
Bill Neibert
Dec 21, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. This seems to be an unusual case, but if there is something we can do, please call our customer service representative at 708-720-7363.

December 21, 2021

I'm really appreciative about the way I was taken care of. While traveling, my 2018 Cadillac CT6 was having a malfunction. With no appointment, Mark Diehl squeezed me in and helped me out. He didn't have More

by Chefrome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
December 21, 2021

Very professional. Thoroughly explained what was going on with my car and broke down the price detailing parts and labor. I've referred my parents there for a car and will be purchasing again from Brett! More

by danieltij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
December 21, 2021

Wonderful service from everyone. Adam is my favorite but the other service advisors are fabulous as well. More

by ajohnson33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
December 21, 2021

Service was quick and thorough. Friendly and knowledgeable staff. Great experience. Like the hospitality. Clean More

by MC21CARAVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brdar, Mark Diehl
December 17, 2021

The honesty and integrity is one of the best I have encountered later. KUDOS to your staff. More

by nelson6800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Vencill
December 16, 2021

Was impressed from start to finish clean waiting room and helped me through the whole process. I have a disability and they helped make the process easier and they have earned my future business with service More

by Shockem98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Chistopher Baker
December 16, 2021

Tom is an amazing person. He made my wife and I feel like we were in control and we got an awesome deal. Thank you Sir. More

by Tyrell Patton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pagoria
Dec 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello Tyrell, We are so very happy to hear of your fantastic visit with Tom. He is great! Enjoy your new vehicle . Happy Holidays! We look forward to assist you both in the future.

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