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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

January 06, 2022

We had a great experience with our salesperson. The reason for 4 stars instead of 5 is the finance person was disappointed that we did not buy the extended warranty. When we declined two or more times, More

by diana.williams1009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
January 06, 2022

Great place to go to everyone is helpful..I would r and I don’t. Wait Long...😃 More

by leslesciotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
January 06, 2022

Always a pleasant experience and always going above and beyond to ensure satisfaction. Will certainly keep buying and servicing our Cadillacs here. More

by dnwalano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
January 06, 2022

I felt safe waiting in the waiting area with the rise in Covid-19. I received good service. I was informed of up coming service that needs to completed on my vehicle as well. More

by malicianicholson48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
January 05, 2022

Car was finished sooner than promised. Vinny was pleasant to deal with. Thank you Debbie Larson More

by Debbielarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny
January 05, 2022

Visited Arnie Bauer last week for a scheduled repair. The staff was courteous and professional. I chose to wait for my vehicle and it was completed in 2 hours exactly as quoted. The waiting area was comfort More

by kdixon714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick
January 05, 2022

Professional and courteous to customers.Willingness to Professional and courteous to customers. Willingness to answer questions and give support. I have been with them for many years and highly recomme More

by mrs.rkh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
January 05, 2022

Friendly, courteous and knowledgeable staff who. Ready for my appointment upon arrival. Vehicle was ready for pickup in a very short time. More

by elibradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
January 04, 2022

Excellent service. On time, courteous and not a long wait. A great place to service your vehicle. More

by mesmith3736
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
A nice lady.
January 03, 2022

I have been going to Arnie Bauer for 8 years and I have nothing very good things to say. Sales crew is knowledgeable service crew goes out of their way for you. Can't ask for a better dealership experience More

by NCB9273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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