Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Although the service was good, I felt the members at the desk should adhere to the state/CDC mandate of wearing a face mask. If you truly care for the safety of your customers and colleagues, one would make desk should adhere to the state/CDC mandate of wearing a face mask. If you truly care for the safety of your customers and colleagues, one would make the exception. Also, I was charged a different amount than what was originally quoted. The price was SLIGHTLY adjusted. More
Greated on time with welcome inviting attitude. Promptly written order by service adviser. Kept a reasonable service schedule. Very professional.! written order by service adviser. Kept a reasonable service schedule. Very professional.! More
Great service, professional service specialist, Reasonable prices and great coffe, comfortable Waiting area. Nothing more needs to be said. specialist, Reasonable prices and great coffe, comfortable Waiting area. Nothing more needs to be said. More
My experience with Arnie Bauer Cadillac was very pleasant . Since I am a Cadillac owner for many year now (well over 20 years) I know the buying process and make intelligent decisions. Sales Manager Cody Bak . Since I am a Cadillac owner for many year now (well over 20 years) I know the buying process and make intelligent decisions. Sales Manager Cody Bakr and Salesman Greg Parker were aware of this and treated me with utmost respect. They said that because I'm so familiar with the buying process and can see when a dealership is not being as honest as they should be, it made their job easier. They did not try to tell me half truths or give me incorrect information and were totally honest. I would recommend them to anyone, including family. More
We had a great experience with our salesperson. The reason for 4 stars instead of 5 is the finance person was disappointed that we did not buy the extended warranty. When we declined two or more times, reason for 4 stars instead of 5 is the finance person was disappointed that we did not buy the extended warranty. When we declined two or more times, we saw an obvious change in his attitude. He was still polite, but become quiet and pushed through the paperwork. When my husband and I left, the first thing we both said was “he really wanted to sell that extended warranty and what a difference in attitude when we declined.” Otherwise, we had a great experience. More