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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,097 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,097 reviews

January 25, 2022

Everyone is always very helpful and friendly at this location. Customer waiting area is always clean and comfortable. I recommend car service here to everyone. More

by mchimino57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
January 24, 2022

I thought the part I needed should have been covered under warranty. It wasn't so I had to have the work completed and paid for out of my own pocket. I thought the pricing was extremely high especiall More

by pjackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
January 24, 2022

Love working with Mark. Always great customer service at Arnie Bauer Service Center. Definitely recommend More

by R. Landa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
January 24, 2022

Awesome customer service with Vince. It was extremely busy, but you wouldn’t guess it because you were immediately greeted when you drive in. I was directed to the service area . In less than 5min Vince More

by Debra Brinson-Flamon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince- Service
January 24, 2022

Very friendly , quick response, keep info updated, clean nice waiting area. Easy to work with service department More

by joslynburns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Jessica McCormick, John Kukulka
January 24, 2022

My service advisor was very pleasant and helpful and friendly the waiting room was very clean More

by pastorjgardnerjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
January 21, 2022

Alyssa and Rowland were wonderful as usual, I have leased the last (3) Escalades from Arnie Bauer and am very happy with the way they treat their customers. Never had a problem was in and out in a flash, upo More

by NCB9273
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowland Laird, Alyssa Farkas
January 21, 2022

Excellent customer service Staff we’re very professional and helpful They we’re very informative and detailed about telling me what services my car needed More

by antiwan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
January 20, 2022

Great service, conscientious staff, Very helpful. Recieved straightforward answers to my questions and felt appreciated. Would definitely recommend. More

by kaskins0098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
January 20, 2022

Great service very polite knowledgeable good turn around time answered questions and explained everything well, More

by ANGIEKIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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