Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Awesome customer service with Vince. It was extremely busy, but you wouldn’t guess it because you were immediately greeted when you drive in. I was directed to the service area . In less than 5min Vince busy, but you wouldn’t guess it because you were immediately greeted when you drive in. I was directed to the service area . In less than 5min Vince stepped to me to review the purpose for my visit. He tentatively listened to my concerns and then politely directed me to an area l could relax while l wait. The time flew by and he was back reviewing my vehicle with me and what was done. We chatted a moment looking at pictures of our cars and I felt like we’d been friends for some time and that day was my first meeting with him. I left your business feeling awesome about my experience that day and was smiling for some time because of my unexpected delightful visit for my oil change and other concerns with my vehicle! I’ve been to this location for service before and have always been good, but this time I left smiling for a longer time due to the Great customer service provided. Thanks Vince, you made my day! More
Alyssa and Rowland were wonderful as usual, I have leased the last (3) Escalades from Arnie Bauer and am very happy with the way they treat their customers. Never had a problem was in and out in a flash, upo the last (3) Escalades from Arnie Bauer and am very happy with the way they treat their customers. Never had a problem was in and out in a flash, upon delivery the vehicle was in perfect condition. I have recommended Arnie Bauer to family and friends, very happy with the sales and service they provide. More
Excellent customer service Staff we’re very professional and helpful They we’re very informative and detailed about telling me what services my car needed and helpful They we’re very informative and detailed about telling me what services my car needed More
Great service, conscientious staff, Very helpful. Recieved straightforward answers to my questions and felt appreciated. Would definitely recommend. Recieved straightforward answers to my questions and felt appreciated. Would definitely recommend. More
Purchased a used vehicle and was promised to get a couple of things fixed. We brought it back in to service and all issuer were fixed and even exceeded our expectations. It's refreshing to deal with good peo of things fixed. We brought it back in to service and all issuer were fixed and even exceeded our expectations. It's refreshing to deal with good people that keep their promises. Our salesman was Dave. Bridgar a good guy to do business with. More