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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.3
2,097 Reviews
Call Dealership (708) 720-2000

5525 Miller Circle

Matteson, IL

60443

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Showing 2,097 reviews

February 02, 2022

Courteous and dependable and I trust their prices , the service people are very friendly also More

by Djazzya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Chistopher Baker
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January 30, 2022

Rowland's customer service is great! He went above and beyond what is expected and made sure I was completely satisfied with my purchase. I will continue doing business with Arnie Bauer just for this reas More

by Safechgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
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January 30, 2022

Poor service and crazy prices. The service guy failed to alert me that oil changes had gone up by 20 dollars before doing my service. More

by mzdianamaxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chistopher Baker
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Jan 31, 2022 -

Arnie Bauer Buick GMC Cadillac responded

We greatly apologize for any inconvenience. We see that your experience was with an employee that has not been with us since summer of 2021. Is there a recent experience we can help with? Please feel free to contact Customer Service Manger Jessica at 708-720-7363. She will be happy to help!

January 29, 2022

Great service from Bill. Have bought several cars from dealership. Probably will buy another in the future. More

by erbradley53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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January 29, 2022

The customer service is great, Arnie Bauer goes above and beyond what is expected of them.I will continue doing business with them. More

by Dimples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowland Laird, Tom Pagoria
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January 29, 2022

I have been very pleased with the service that l Have received each time I have brought my car in for service. Excellent service department More

by Bobfalat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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January 29, 2022

Staff professional and courteous.repairs and issues taken care.staff went xtra mile to explain things well More

by daccop7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, JOSEPH Gromala, Jessica McCormick, Mark Snyder, Fatima Yamout, Miranda Swinea , Jonathan Larson, John Kukulka
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January 29, 2022

Thank you Mark, Adam, mechanics and the entire team!It's Thank you Mark, Adam, mechanics and the entire team! It's refreshing to get great and honest service. I drove away with enhanced performance and my More

by rshorts777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Auto Mechanics (Technicians), Mark Diehl, Adam Estes, JOSEPH Gromala
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Jan 29, 2022 -

rshorts777 responded

Amazing 5* Service

January 29, 2022

It was on time, correct, and the employees wore masks. It made me feel safer to be in the waiting room. More

by cloonen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie
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January 28, 2022

Excellent service and the friendliness people. From porters to service and sales, very nice people. Very smooth and efficient service. They all seem to enjoy their job. They really have their system do More

by marcie0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot her name in service dept. Starts with an S.
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