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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.3
2,094 Reviews
Call Dealership (708) 720-2000

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

February 07, 2022

Prompt and professional, would go back for service. Recommend service department. Be sure to get estimates before. More

by grover_barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Snyder
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February 07, 2022

Highly recommend them they worked on my car had it back within two days did an awesome job More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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February 07, 2022

Friendly customer service, fast service and excellent quality. Will recommend friends and family for service! More

by Jannise_rife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick
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February 05, 2022

The service department is superior to any other. Very accommodating and helpful. We were very satisfied. More

by WEAV98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Steffan
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February 04, 2022

They did a very nice job I was patient they told me they had to wait for parts over all I am pleased nice work More

by Taylor_lakeshia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
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February 03, 2022

Great service, great workmanship, informative and helpful manager. He went out of his way to insure refund from insurance company. I had used his services years ago and was equally satisfied. More

by Pekawka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Novak
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Feb 03, 2022 -

Pekawka responded

Thanks again for job well done.

February 02, 2022

One of the very few that are honest to deal with and tentative to the customer More

by mneal727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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February 02, 2022

Courteous and dependable and I trust their prices , the service people are very friendly also More

by Djazzya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Chistopher Baker
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January 30, 2022

Rowland's customer service is great! He went above and beyond what is expected and made sure I was completely satisfied with my purchase. I will continue doing business with Arnie Bauer just for this reas More

by Safechgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
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January 30, 2022

Poor service and crazy prices. The service guy failed to alert me that oil changes had gone up by 20 dollars before doing my service. More

by mzdianamaxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chistopher Baker
Report | Print
Jan 31, 2022 -

Arnie Bauer Buick GMC Cadillac responded

We greatly apologize for any inconvenience. We see that your experience was with an employee that has not been with us since summer of 2021. Is there a recent experience we can help with? Please feel free to contact Customer Service Manger Jessica at 708-720-7363. She will be happy to help!

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