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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,094 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

February 28, 2022

Very organized and professional dealership. Extremely knowledgeable and courteous service department. Bill in service was extremely helpful. More

by robertschwenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Bill Neibert
February 27, 2022

Treatment was good and did not waste my time Bought two vehicles in two days No problems in and out Would recommend to my friends More

by erintuckpointing
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon, Cody Bakr
February 27, 2022

The Services person was extremely helpful very polite and friendly. It was like l been coming here for years More

by Ferrellc71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cousin Vinny
February 27, 2022

Great service for your vehicle everytime , always ask are there any questions or something else I can do for you More

by eligalash
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
February 27, 2022

Excellent service quality repairs fast parts and completed on time when was promised Would 100% return More

by ssp360tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
February 27, 2022

The service center completed my service one day early! I dropped my car off early. It was completed the same day. Thank you. More

by BuickFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
February 25, 2022

Vinnie was nice, some of the intake people lack personality. I was in and out quickly for a Saturday service appointment. More

by Hawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie, Jessica McCormick
Feb 26, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for the feedback, we do greatly appreciate it. Sometimes you don't notice it until someone tells you. We will definitely watch this going forward. I am glad you were able to get in and out quickly. Have a great day!

February 25, 2022

Very professional and knowledgeable. You guys are very polite and very detailed and nice to your customers More

by J.D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Mark Snyder
February 21, 2022

Great team, never surprised by the great service delivered and great communication led by the sales staff. More

by lucasey57
Recommend Dealer
Yes
Employees Worked With
Norm from the sales team, Adam Estes
February 20, 2022

These guys are the BEST and very easy to work with. They get the JOB done. More

by bibbs48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Bill Neibert
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