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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,098 reviews
Verified Customer
March 17, 2022
I always a a good experience when I bring my car in for service. The customer service technician are friendly and approachable. Great service at this location. service. The customer service technician are friendly and approachable. Great service at this location. More
by aaahyche
Employees Worked With
Mark Diehl
March 16, 2022
Arnie Bauer Cadillac was kind and professional in addressing my concern in reference to my squeaky brakes when stopping. After second time reported, Angie Vencil addressed my repair for my XT5 rear b addressing my concern in reference to my squeaky brakes when stopping. After second time reported, Angie Vencil addressed my repair for my XT5 rear brake recall. Thanks Angie! More
by Joe Ross
Employees Worked With
Angie Vencill
March 16, 2022
I had an “appointment” for an oil change and it took more than an hour. There were several other customers who also expressed dissatisfaction with the length of time it took for minor services. The service than an hour. There were several other customers who also expressed dissatisfaction with the length of time it took for minor services. The service person did discount my oil change for the wait, but with an appointment I should not have had to wait as long as I did with an appointment. More
by ahoulden
Employees Worked With
Mark Diehl
March 16, 2022
Your company is excellent customer service skills Bill is a excellent agent places always ready for your car to be serviced or no questions asked. a excellent agent places always ready for your car to be serviced or no questions asked. More
by datesjc69
Employees Worked With
Bill Neibert
March 11, 2022
I just love Arnie Bauer service department they accommodate you when scheduling your appointment and they completed the work on my car in a timely fashion. I give 5 stars. accommodate you when scheduling your appointment and they completed the work on my car in a timely fashion. I give 5 stars. More
by louisbrooks1946
Employees Worked With
Mark Diehl
March 10, 2022
I appreciate the sales manager Bill Niebert he was very considerate on this service call and I didn’t feel like a nuisance ! Prior visit had me wanting to take my business elsewhere’ considerate on this service call and I didn’t feel like a nuisance ! Prior visit had me wanting to take my business elsewhere’ More
by Robielewiel
Employees Worked With
Bill Neibert
March 09, 2022
Davis was Great! I ordered an Escalade and David kept me in the loop all of the time with delivery dates. Great Dealership. I would highly recommend I ordered an Escalade and David kept me in the loop all of the time with delivery dates. Great Dealership. I would highly recommend More
by GGRIFFIN0
Employees Worked With
David Brdar
