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Arnie Bauer Buick GMC Cadillac

Matteson, IL

Overview
Reviews
Vehicles
4.3
2,094 Reviews
Call Dealership (708) 720-2000

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

March 16, 2022

Your company is excellent customer service skills Bill is a excellent agent places always ready for your car to be serviced or no questions asked. More

by datesjc69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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March 14, 2022

The service department once again proved to be highly dependable, qualified and time efficient as they serviced my Yukon XL. More

by Heiber4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mulcahy, Bill Neibert
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March 13, 2022

The dealership is very clean and incredibly friend and upbeat. They make you feel welcome. More

by cindiliverett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
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March 11, 2022

I just love Arnie Bauer service department they accommodate you when scheduling your appointment and they completed the work on my car in a timely fashion. I give 5 stars. More

by louisbrooks1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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March 10, 2022

I appreciate the sales manager Bill Niebert he was very considerate on this service call and I didn’t feel like a nuisance ! Prior visit had me wanting to take my business elsewhere’ More

by Robielewiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Report | Print
March 09, 2022

Davis was Great! I ordered an Escalade and David kept me in the loop all of the time with delivery dates. Great Dealership. I would highly recommend More

by GGRIFFIN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar
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March 09, 2022

I didn’t like that the car’s ahead of me received a car wash after being serviced and I didn’t receive the some customer service. More

by Cynthia Coburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
Mar 10, 2022 -

Cynthia Coburn responded

Customer service is key for a company to continue in business.

Mar 10, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Cynthia, We are very sorry for this unfortunate error on our end. All vehicles should be washed upon return. At any time you would like a wash, please pull into our service lane. We will make sure this is handled for you asap. Thank you for letting us know. Our management team will be meeting with all service staff to address this review. Have a wonderful day!

March 09, 2022

I have been bought my last 3 vehicles from Arnie Bauer the customer service is always excellent. More

by sgrbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Victor
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March 07, 2022

Great customer service at Arnie Bauer GMC Cadillac. Clean Establishment, very well maintained. I will definitely bring my vehicle here again... More

by allennugin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Report | Print
March 07, 2022

Brought my car in for a recall it was completed on time and was also given a complimentary detail thanks guys More

by harris.janice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Report | Print
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