Back

Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,097 Reviews

5525 Miller Circle

Matteson, IL

60443

Directions

By Type

Showing 2,097 reviews

March 24, 2022

Very patient and kind with me about my car. Adam is a very kind person. More

by elainamaria1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
March 24, 2022

Very happy with the service I’ve received so far. Nice staff, never a problem work done in a timely fashion More

by Silverado LTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
March 24, 2022

Bauer Cadillac Buick dealership has been in business for many years .people return because they r there to make every customer feel they r important. Very good communication. More

by twink6299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pagoria, Bill Neibert
March 23, 2022

Fast and efficient service, highly satisfied. Will definitely recommend! Will be back again soon for my service needs. More

by Kristina F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince
March 23, 2022

The service is always good but stop telling customers that you had the guys clean our vehicle on the inside and it wasn’t and make sure all my fluids are tapped off please and thank you 😊 More

by Pinky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cousin Vinny
March 23, 2022

Too expensive they didn't give me a diagnosis report just told me what was going on with the car. And I paid for report. More

by johnandjeanette4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica McCormick
Mar 24, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Good morning John and Jeanette, Diagnosis is gone over in detail after the tech has diagnosed the vehicle. Information is then given to the service writer to go over the quest. We would like to correct any issues that may have occurred. We will need the repair order information to go over the details. Unfortunately, this review does not have a last name for us to follow up with. Can you please reach out to Jessica our Customer Service Manager at 708-720-7363. She will be happy to assist. We apologize for any inconvenience.

March 22, 2022

They were very nice and cordial and they finished my car in a timely manner for me More

by Harris.leh 601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
March 21, 2022

Vince was exceptional in his customer service I would like that service every time thank you More

by ANGIEKIT
Recommend Dealer
Yes
Employees Worked With
Vince
March 20, 2022

Dealership team is always pleasant and courteous. They took care of my vehicle and I was pleased with the service More

by Latoyadanyielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
March 17, 2022

Clean environment, very friendly knowledgeable agents. No pushy sales pitches. Welcoming into the service garage was pleasant. More

by p1954terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
...
23
...