Arnie Bauer Buick GMC Cadillac

Excellent experience overall. Looking forward to my next vehicle from Arnie Bauer!!! Trina made the whole transaction smooth and simple. I would recommend this dealer wholeheartedly. vehicle from Arnie Bauer!!! Trina made the whole transaction smooth and simple. I would recommend this dealer wholeheartedly. More

Contacted this team to get status on my vehicle. The rep that was dealing with my truck was not around. When I asked for a status because it had been over 20 hrs in their possession, I was told that the rep that was dealing with my truck was not around. When I asked for a status because it had been over 20 hrs in their possession, I was told that the rep could get me a status because the other rep wasn't around... basically he didn't want to be bothered to assist a paying customer. Very shoddy customer service. More

I called to see about a transmission repair and was told by the service guy that unless there was a computer code, they could not diagnose a vehicle problem. I asked if there was anyone capable onsite to di by the service guy that unless there was a computer code, they could not diagnose a vehicle problem. I asked if there was anyone capable onsite to diagnose in the absence of a computer code to tell them something; can it be that nobody is capable enough to manually observe, inspect and review a vehicle and identify the area of concern? He said that I should not talk to him like that. I agreed. I hung up. So much for a 30 plus year association with that dealership. It is the second time I have had this experience with Cadillac. They must be making tons of money to blow off customers so easily. More

I have a new Buick LaCrosse and I recently hit a pothole that needed my GoodYear tire replaced. I went to this dealership as they had it in stock and they charged me over $100 more than another dealership that needed my GoodYear tire replaced. I went to this dealership as they had it in stock and they charged me over $100 more than another dealership charged me a few months back for the same exact tire. They ethically ripped me off! I am disappointed that this dealership marked up a tire so much knowing that I really had no other choice. I would avoid this place based on ethical business practices. More

I've been to alot of Dealerships, never been treated so PROFESSIONAL!!! Darrin Bauer & gang at Arnie Bauer were unbelievable. Thanks again for making a normally difficult process Easy. Also got a chance to PROFESSIONAL!!! Darrin Bauer & gang at Arnie Bauer were unbelievable. Thanks again for making a normally difficult process Easy. Also got a chance to meet the folks in service, all were friendly and eager to help... More

I have bought a few Cadillacs from Arnie Bauer over the past 7-8 years. They have always made me feel great when I come in to buy as well as when I come in for service. I always shop for a price, and they past 7-8 years. They have always made me feel great when I come in to buy as well as when I come in for service. I always shop for a price, and they have had the best deal every time. I just bought a Pontiac and a GMC from them, and I had another good experience. More