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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

April 08, 2022

I scheduled an appointment to have my oil changed at Arnie Bauer Buick. When I arrived at 12:00 p.m. the service man walked up and asked why I was there. I told him I was there to get my oil changed. He More

by ROZLBAILEY825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Diehl
Apr 11, 2022 -

Arnie Bauer Buick GMC Cadillac responded

I believe better communication with our advisor to you would have been very helpful. Thank you for letting us know so that we can improve our service in this area. We apologize for the solicitation of so many emails as well.

April 07, 2022

I didn't receive a carwash and i don't know why, it wasn't raining. I thought ever time i come in they are supposed to wash my car. More

by eleanorfoster12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie
April 07, 2022

The my experience was good customer service and my car is running great.And I would surely come back for all my other needs for my car. I would currently refer others… More

by Cynthia Coburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
Apr 11, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for the review. Let us know how we can better approve you next time as well.

April 06, 2022

I have been with them for about 35 years and I would recommend them for all your needs. They do terrific work and they are extremely fair when you want to purchase a vehicle. Thank you for all your help More

by Lena Buretz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, JOSEPH Gromala, David Steffan
April 05, 2022

As this was my first vehicle purchase from Arnie Bauer, the sales and business staff was professional, courteous and helpful in the experience. More

by DOUGHEDGER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy (Business Manager), Kyle Victor
April 03, 2022

Very very professional. The whole staff worked hard to get me in a new vehicle More

by williebarnes49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Rowland Laird, Adam Estes, Alexis Malecha, Mark Snyder
April 02, 2022

Clean, informative, service was performed in less than the estimated time, I would recommend friends and family More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick
April 01, 2022

Staff was very professional. Waiting area was clean and comfortable. Staff discussed the work that was completed and gave and estimate on ur next scheduled follow up appt. More

by Judihard
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
April 01, 2022

I think Arnie Bauer does a wonderful job and service is excellent. I tell other this you would satisfy. More

by r_thompson26
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
March 31, 2022

My saleswoman Alexis was Awsome! Great person to work with and she took care of me when I had to bring the truck back for a repair More

by skoric411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
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