Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Positive purchasing experience We usually drove our vehicles until they were of no trade-in value. This was a first experience for us trading a vehicle with few miles. The staff dea We usually drove our vehicles until they were of no trade-in value. This was a first experience for us trading a vehicle with few miles. The staff dealt with us in a professional way and the process was relatively painless which was a huge plus for us. More
Great experience Great people to deal with and would come back again. Everyone was very friendly and answered all of our questions. The truck was just as I was told it Great people to deal with and would come back again. Everyone was very friendly and answered all of our questions. The truck was just as I was told it would be when ready to pick up. More
~New Beginnings~ My experience at this dealership gets a 5-star rating! My salesman Reggie greeted me at the entrance, answered all of my questions, was very patient My experience at this dealership gets a 5-star rating! My salesman Reggie greeted me at the entrance, answered all of my questions, was very patient with me & overall just made this a smooth transaction. I also received the help of Ricky as to how to operate all the functionalities of my new car. He was also very patient with me (cause I asked a lot of questions), detailed & just an overall pleasure to do business with. I will definitely recommend this dealership to my friends, family & colleagues! More
Knowledgeable, concise and efficient We arrived at the dealership late afternoon on Friday, took a car out for a ride that we had found on car guru. Norm had it waiting for us with gas wh We arrived at the dealership late afternoon on Friday, took a car out for a ride that we had found on car guru. Norm had it waiting for us with gas when we got there, we liked it right away and decided to purchase, Norm took us through the process and explained anything we had questions about. As we were programming the seat memory I heard a foreign sound from the engine and brought it to Norm's attention, all mechanics were gone,so we chose to come back on the morning for a check up... Norm took it in right away and they found a loose belt, which they ordered right away for the repair. James Brown was extremely helpful, the best and very patient with "non techies"!! Norm , I know, will always be there for us and it is greatly appreciated!! More
Amazing This is our 7th car bought from Arnie Bauer. Traded in a SRX for 2017 XT5. Love both Cars. Friendly Dealership, recommend to anyone buying. Thank you This is our 7th car bought from Arnie Bauer. Traded in a SRX for 2017 XT5. Love both Cars. Friendly Dealership, recommend to anyone buying. Thank you More
Pleasant Sales and technical representatives very helpful and answered all of my questions to my satisfaction. All employees at dealership were a pleasure to w Sales and technical representatives very helpful and answered all of my questions to my satisfaction. All employees at dealership were a pleasure to work with. More
Buying a new car! Everyone has that nervous gut feeling walking into a dealership and you wonder if your getting the dreaded “run a round” but I have to say my expensiv Everyone has that nervous gut feeling walking into a dealership and you wonder if your getting the dreaded “run a round” but I have to say my expensive couldn’t be further then this! I truly had the most amazing experience as my husband and I brought a new car after not doing this for 12 years! I never felt like we were taken advantage of and Will Buis is such a man of his word and trustworthy! Thank you from the bottom of my heart for this exciting new addition to our family! For Brett and Jeff Michor I thank you for looking out for me and helping us as much as you did! You all have a life like big friend and I can’t wait to spread the news about how awesome this place is!! :) More
Excellent Service Will and James were extremely helpful and patience with me in the leasing of my new Buick Envision...they wanted make sure I understood everything. Will and James were extremely helpful and patience with me in the leasing of my new Buick Envision...they wanted make sure I understood everything. More
Excellent information Ricky is very knowledgeable about the Buick Encore which is the car I bought . He not only told me, but also showed me many features of my car. I know Ricky is very knowledgeable about the Buick Encore which is the car I bought . He not only told me, but also showed me many features of my car. I know more about the car after meeting with him. More
Drove and drove and drove over 3 hours just to go there I located a car on line. I called. They sent me a video that evening of that vehicle. I made appointment and was there the next morning. My salesman c I located a car on line. I called. They sent me a video that evening of that vehicle. I made appointment and was there the next morning. My salesman came in early on his day off and worked diligent to please me and my husband on the phone was calling the deal. Salesman knew I wanted it and made sure I left with it. Thank you...........worth the 3 hour drive More