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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,097 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,097 reviews
December 11, 2017
New purchase of Acadia. Tom Sinon was very easy to work with. He did not pressure me to make a decision immediately on my purchase. He wanted me to be comfortable and posit Tom Sinon was very easy to work with. He did not pressure me to make a decision immediately on my purchase. He wanted me to be comfortable and positive in my choice of vehicle. James Brown did a great job helping me set-up my Acadia. He made sure everything was connected and ready to use. More
by Allen P
Employees Worked With
James Brown, Thomas Sinon
December 06, 2017
Great Customer Service Had a pleasant experience at this dealership all of the employees were very kind and helpful. Buying a car can always be a difficult and stressful tim Had a pleasant experience at this dealership all of the employees were very kind and helpful. Buying a car can always be a difficult and stressful time but the employees at this dealership made sure that my car buying experience turned into a positive experience More
by JoeGMCCanyon
Employees Worked With
James Brown, David Brdar
December 05, 2017
My Arnie Bauer experience My sales person Henry was so great words can’t describe. James was very good taking me through all the features of the Enclave. The entire staff at Ar My sales person Henry was so great words can’t describe. James was very good taking me through all the features of the Enclave. The entire staff at Arnie Bauer were great. More
by Char_gar_79@yahoo.com
Employees Worked With
Henry, James Brown
November 30, 2017
truck Norm was very easy to work with, I told him what I was looking for and he was very professional at finding the truck that I wanted. THANKS Norm was very easy to work with, I told him what I was looking for and he was very professional at finding the truck that I wanted. THANKS More
by truck guy
Employees Worked With
James Brown, Norm Mitchell
November 03, 2017
My best experience ever buying a car When I was dealing with Tom it didn’t feel like I was dealing with a salesman, it felt like I was a friend. He made my family and I very comfortable t When I was dealing with Tom it didn’t feel like I was dealing with a salesman, it felt like I was a friend. He made my family and I very comfortable through the whole process. He went above and beyond to make sure that everything went smoothly. I am very pleased with my purchase and Tom is a great salesman. More
by Mario71
Employees Worked With
Thomas Sinon
October 31, 2017
Smooth Shout out to Greg Parker Sales Rep. He handle things Like A Boss Second car deal with him... Also can't forget Ofc. Berwyn (inside joke)😉 Shout out to Greg Parker Sales Rep. He handle things Like A Boss Second car deal with him... Also can't forget Ofc. Berwyn (inside joke)😉 More
by Harleman
Employees Worked With
Gregg Parker , Ricky Davis
October 31, 2017
We had a wonderful experience with Arnie Bauer Rowland and Ricky were so helpful in teaching us all about the Encore.with all the new technology they were so patient with us and very knowledgeable. Rowland and Ricky were so helpful in teaching us all about the Encore.with all the new technology they were so patient with us and very knowledgeable.Thanks guys.The Moore's More
by Tobymo
Employees Worked With
Rowland Laird, Ricky Davis
October 31, 2017
Fair but takes work on your part This dealership is fair in the end when it comes to making a deal. However it does take a little bit of the typical dealership games. I was greete This dealership is fair in the end when it comes to making a deal. However it does take a little bit of the typical dealership games. I was greeted with a friendly smiles the second I entered the building and a firm handshake from the manager. Norm was then introduced to me and was in a great mood and came off as very friendly. However from this point on, on day 1 I felt like I was viewed at as more of a sale than a person. Granted I am younger and did make a long drive, so I would think most buyers of my background do come off as a little more naive and most dealerships see an easy chance of getting there way. I was low balled on my trade and they showed very little budge on there vehicle. Despite there website saying they give the best trade in values and that they price there vehicles to sell but are also open to offers. After seeing the negotiations were going nowhere I decided to thank them for their time and walk away. An hour into my drive home they called saying they could make the deal happen at the terms I requested. Why couldn't they have just happened when I was there? Why play the reindeer games? Then I made the two hour drive back on Monday. I was treated much better and like a professional person. Had my day 1 experience been the same as my day 2 experience then this review would contain all 5 stars and maybe one 4 star and been recommended to all friends and family. I got a great deal on my new vehicle and the proper trade in value for my vehicle. More
by PatrickRaynor
Employees Worked With
Norm Mitchell
October 28, 2017
Great experience I've bought many new cars in my days and have to say Arnie Buick GMC one of my best experience. Louie, my sales rep was always professional and listen I've bought many new cars in my days and have to say Arnie Buick GMC one of my best experience. Louie, my sales rep was always professional and listened to what needs I had and wanted... he fit me into the perfect vehicle. The GM Rick sealed the deal by his honest upfront approach. Anyone looking to buy a GMC or Buick/Cadillac should use their due diligence and take a look at Arnie before buying elsewhere; I promise, your experience will be satisfying too. More
by lupemark
Employees Worked With
Louie Lopez
October 28, 2017
Great purchase It's been a great working with Hayden on my new purchase. Hayden took the time to get vehicle that my wife and I was looking to purchase. It's been a great working with Hayden on my new purchase. Hayden took the time to get vehicle that my wife and I was looking to purchase. More
by terrance
Employees Worked With
James Brown, Haithem Alfawaqah
