Arnie Bauer Buick GMC Cadillac

Exceptional Great people to work with. Very good at getting deal done in a timely fashion. Under promised and over delivered. Angie and Norm were fantastic to wor Great people to work with. Very good at getting deal done in a timely fashion. Under promised and over delivered. Angie and Norm were fantastic to work with. More

Adam is always the consummate professional! Adam always pleasantly greets me. He explains the maintenance service that I need and sends me a text with a phone number to let me know he’s avail Adam always pleasantly greets me. He explains the maintenance service that I need and sends me a text with a phone number to let me know he’s available for any questions. More

Great service Vehicle went to collision center for repairs. They kept me informed throughout the process and the work that they performed was excellent. Would highl Vehicle went to collision center for repairs. They kept me informed throughout the process and the work that they performed was excellent. Would highly recommend them. More

Great customer service I know that I don’t have to worry about that issue anymore once you guys have done the work. Thanks for your excellent service department. I know that I don’t have to worry about that issue anymore once you guys have done the work. Thanks for your excellent service department. More

Good customer service by the salesman David was very helpful in answering all of my questions and helping me decide on the car I bought. He was knowledgeable about the brand of car and hel David was very helpful in answering all of my questions and helping me decide on the car I bought. He was knowledgeable about the brand of car and helped me get everything set up. More

Helpful The are hard to complete the sales transaction. I really applaud their patient demeanor in equipping the SUV. I am looking forward to driving my car. The are hard to complete the sales transaction. I really applaud their patient demeanor in equipping the SUV. I am looking forward to driving my car. More

35K Service Brought car in and was taken car of immediately. Car was serviced and ready in a very timely manner. Only issue is that if took the 15 minutes to pr Brought car in and was taken car of immediately. Car was serviced and ready in a very timely manner. Only issue is that if took the 15 minutes to process my check. They need a new check processing system. More

Bad sales person The sale guy was very decieving he said that the truck came with this special coating protection and come to find out I actually paid for it he didnt The sale guy was very decieving he said that the truck came with this special coating protection and come to find out I actually paid for it he didnt give me an option not to pay said it came with truck and they put something all over running board and I fell and hurt my ankle so I guess I paid twice once with cash and the other pain so for that I am very unhappy he could at least give me my money back for the coating after what happened to me More

Cadillac XT5 ! Rowland Laird really made this experience outstanding.The excellent chemistry of both salesmen and managers. We never lacked for conversation and we l Rowland Laird really made this experience outstanding.The excellent chemistry of both salesmen and managers. We never lacked for conversation and we laughed and talked nonstop from the moment we arrived. His Enthusiasm helped awaken my sense of adventure and was the best thing I have ever done for myself ! More

Took my vehicle in for repair and it was damaged The service at this dealership is horrible. I took my 2015 Cadillac XTS Platinum edition in for service and while my vehicle was in the possession of The service at this dealership is horrible. I took my 2015 Cadillac XTS Platinum edition in for service and while my vehicle was in the possession of the dealership, it was damaged because one of the guys in service backed another car into my vehicle. Adam Estes called and informed my husband of the incident and we went to the dealership later that day. I wanted the dealership to compensate me in the form of significantly lowering my $760 service bill ( which was what the dealership charged to replace a sensor that they said may have been damage from another vehicle possibly tapping my bumper(which had no signs of damage on the bumper itself)),since I would not be able to use my own vehicle to go out of town for Christmas. The dealership offered a minimal discount that I am very unhappy with because I am without a vehicle for who knows how long and what if that minor accident causes another sensor to go out, I will be out of hundreds of more dollars. I am dissatisfied with their service and especially that of Adam Estes because the situation was not handled correctly or amicably. I would not recommend their service department. More