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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

January 24, 2019

I was treated very well. I have delt with Arnie Bauer before and never had a problem, Fred was very nice and helpful and explained everything. I did not feel pressured into an More

by Dan H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred White
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Dan, we cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Great experience, Alex was the best My experience was really nice. Alex was very understandable of what I wanted. And got me the exact truck I wanted. I would definitely recommend him to More

by Ieashat85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for taking the time to leave us your review. It is great to hear that Alex took your satisfaction seriously and made sure you got exactly what you wanted. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

oil change and tire rotation customer service was excellent Adam is my cust service person that i deal with when i come in to take care of my car. always a pleasure coming there More

by dmd1957A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with Adam was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Best vehicle purchasing experience I've ever had. This dealership is outstanding. Being my second purchase there within the last year, it shows how good the first was! From pricing to customer service More

by ROMPA940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Will Buis
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for recognizing your experience at Arnie Bauer Buick GMC Cadillac. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Cadillac Escalade purchase Will was very helpful as was his finance guy. Very efficient when I didn’t have a lot of time. Thank you. Thank you. Much appreciated More

by LINDSEYOTRADOVEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Buis
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the positive words, Lindsey. You're always welcome and we look forward to seeing you next time. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Very satisfied I was very satisfied with my service department the service con consultant listened to my concerns his name is Mike Werner the repair was done compl More

by BKWINBURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for leaving us your positive review. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Oil change and tires rotation Great staff In at 1:00 out 2-2:15 . I've had service here two other vehicles each time has been painless. Good work. More

by Mailman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Awesome I came in with no wind shield wipers in an ice storm and figured it out and they fixed it in no time at a good price More

by Smiley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Dave Steffen
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with the rest of the team and we look forward to working with you again down the road. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

GREAT! My visit to Arnie Bauer was wonderful. The dealership is very clean. The sales staff was very helpful. They went out of their way to help me unders More

by CPRESTON57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Rowland Laird
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for leaving us this wonderful review! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know! Kind regards, The Arnie Bauer Buick GMC Cadillac Team

January 24, 2019

Tire & brake service This rating and synopsis is for tire service and checking of brake lining on my 2015 Buick LaCrosse. My tires are relatively new and needed air adjus More

by WINGS1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Dave in service.
Jan 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for leaving us your positive review. Let us know if we can help with anything else. Kind regards, The Arnie Bauer Buick GMC Cadillac Team

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