
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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To purchase a car After the purchase of my new car I was contacted by my sales person and I was ask how thing we’re going and then I was told well that is your car now After the purchase of my new car I was contacted by my sales person and I was ask how thing we’re going and then I was told well that is your car now and your problem. More
Got the oil changed in my xt5. Mike Greeted me Who is the handshake. Service department got started right away. They did the premium service oil, filter, tire rotation and cabin Mike Greeted me Who is the handshake. Service department got started right away. They did the premium service oil, filter, tire rotation and cabin air filter.washed my vehicle and returned it to me promptly. Had a double espresso while I waited. I’m happy! More
helpfull I have problems with my knees and Mark my service writer knows this and he always makes sure I don't have to walk but right out the door to get my car I have problems with my knees and Mark my service writer knows this and he always makes sure I don't have to walk but right out the door to get my car when picking it up, this is a real help. He always explains everything so I can understand what they have to do to my car . More
Good experience Three hours from home Three hours from home Looking for a particular Cadillac CTX this dealer had what she wanted that was three hours from our hometown with a few phone Three hours from home Looking for a particular Cadillac CTX this dealer had what she wanted that was three hours from our hometown with a few phone calls we had a tentative trade Price established to entice us enough to make the trip so we took off on Saturday morning arrive there their car was everything as they had described we were very pleased we made an offer on the car and with only a short time and negotiation our offer was excepted we left later that day with the new car couldn’t be happier More
Buy the Road Hazard Plan It has more than paid for itself. Thanks again for prompt and amazing service. Bill, in Service, is just a pleasure to work with. See you next time. It has more than paid for itself. Thanks again for prompt and amazing service. Bill, in Service, is just a pleasure to work with. See you next time. More
Outstanding Your service staff is great especially Mark! I would recommend Arnie Bauer Gmc to my family and friends! Mark and Mike have always been extremely effi Your service staff is great especially Mark! I would recommend Arnie Bauer Gmc to my family and friends! Mark and Mike have always been extremely efficient and knowledgeable More
Fast and easy Great dealership, people are kind and courteous people awesome to work with enjoyed there waiting area got in and out promptly would recommend to anyo Great dealership, people are kind and courteous people awesome to work with enjoyed there waiting area got in and out promptly would recommend to anyone looking to buy or service there vehicles More
The whole team was wonderful. Everyone treated me with respect, unlike some other dealers I have dealt with. It was a busy dealership but no one rushed you . I will recommend this Everyone treated me with respect, unlike some other dealers I have dealt with. It was a busy dealership but no one rushed you . I will recommend this dealership to everyone I know. More
5 ⭐️ Customer Service I was very surprised and totally pleased with the customer service I received before during and after my purchase. Great experience all the way around I was very surprised and totally pleased with the customer service I received before during and after my purchase. Great experience all the way around. More
An experience to remember. The dealership was very professional and respectful. They were really busy, but the salesman and finance manager provided great service. The only thin The dealership was very professional and respectful. They were really busy, but the salesman and finance manager provided great service. The only thing that might not have been good was the infotainment system wasn't working properly after leaving the dealership. The salesman followed up and setup a visit with service to support my needs. Great experience before and after my visit. More